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Reviewed 23 September 2018

Upon arrival you are greeted with Leis for the girls and Kukui nut necklaces for the guys. Such a nice touch to make you feel welcome to your new home. The valet, bell and reception staff are genuinely warm and friendly. The open air reception lounge is breathtaking and the view is to die for! House keeping was perfect with daily cleaning and a nightly turndown. I had made arrangements with the concierge to have flowers and our favorite libations delivered to our room prior to arrival. When we entered the room everything was beautifully placed with a note card from the hotel manager welcoming us back to the property. We reserved a cabana at the Serenity Pool for one day during our stay. The view was amazing from the infinity pool, the cabana was exceptionally relaxing, and the cabana staff were attentive to our every need. Of course the Four Seasons is on the higher end on the hotel scale, but if you are looking for a place that meets and exceeds your expectations, your cannot go wrong with this little slice of luxury paradise on the island.

Date of stay: September 2018
  • Trip type: Travelled as a couple
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Review collected in partnership with Four Seasons
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark S, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 27 September 2018

Aloha Steve S and thank you for your wonderful comments and excellent rating. We are delighted to hear that you had such a memorable experience across the board at our resort. Glad to hear that we executed to perfection your special request for flowers and libations - it's little things like that that are so important to the overall experience.

We look forward to welcoming you back soon . . .

Warm regards,

Mark

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Reviewed 22 September 2018

The Four Seasons in Maui is unsurpassable as a relaxing and luxurious holiday destination. We spent our time enjoying the fitness facilities, spending time at the pool and in the ocean, playing golf, enjoying the great restaurants and finishing the day with a drink at the vibey bar. We especially loved eating up at the Bar at Spago. The staff were so friendly and fun and the food was fantastic. The staff at the Four Seasons go above and beyond to make your stay perfect. The room was phenomenal. So well appointed with excellent amenities. The complimentary shampoo and conditioners are near full size, there is a Nespresso machine and in-room iPad. The bed is so comfortable - we slept like a baby! I have travelled extensively and the FS Maui is my go-to happy place.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
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Review collected in partnership with Four Seasons
1  Thank Justine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark S, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 27 September 2018

Aloha Justine C and thank you for your warm comments and excellent rating. Wow! Looks like you enjoyed every inch of the resort. And I share with you your comments about eating at the bar at Spago - for some reason it feels so cool!

When you return next time you will see many improvements to the resort, as we are refurbishing our Spa and Lobby Lounge among many other little touches.

We look forward to welcoming you back!

Warm regards,

Mark

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Reviewed 21 September 2018

We had our wedding here and we keep coming back every year for our anniversary. This resort has the best service, most comfortable beds, and the best food on the island. Be sure not to miss the full breakfast buffet with the best pancakes ever. Also worth trying is the Outrigger canoe trip and the scuba intro. We can't wait to come back next time!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank 656armens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark S, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 27 September 2018

Aloha 656armens and happy anniversary! We are delighted to read your heartwarming comments. And you are right, our pancakes are the best ever - a work of art! The outrigger canoe program is complimentary and is a part of our cultural program, which offers guests the opportunity to connect to the rich and vibrant Hawaiian culture - and most of the activities are complimentary.

We look forward to welcoming you back next year on your anniversary!

Warm regards,

Mark

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Reviewed 20 September 2018

We've just stayed at the FS Maui for I think the third time and the hotel is starting to fit like a glove. Having stayed at literally almost all five star properties in Maui, we've come to really appreciate the all around performance of this hotel and staff. Food, Service, Amenities, Rooms all check 5 star boxes! The one thing we really like about the FS properties overall is the lack of fees for a la cart items. It's just nice to not be nickel and dimed for simple things that hotels used to provide. Very class FS, thank you. If looking at similar properties in the area that might be slightly less expensive, consider the resort fees, charges for bungalows, availability of covered pool seating and little things that you might not think require fees....If you add up these extras, the FS is a much better value and the service and staff cannot be matched. Mahalo FS Maui, we hope to see you again soon!

Date of stay: September 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
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Thank BrentE740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark S, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 27 September 2018

Aloha Brent E, and thank you for your kind comments and excelent rating. Glad to hear that we are your home here on Maui.

Thank you for bringing up our no nickel and diming policy. We remain the only resort on Maui to NOT charge for cabanas and resort fees. Those two alone can really add up on a daily basis, too. We also offer up to six activities every day that are complimentary, whereas other resorts charge. It's those little things that we feel help define a luxury resort.

Mahalo again and we look forward to welcoming you back!

Warm regards,

Mark

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Reviewed 18 September 2018

Our anniversary trip was a dream come true! Everything was impeccable, I’m so happy we decided to stay at the Four Seasons Maui. Definitely worth every penny. I can’t wait to come back! BEST VACATION EVER!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Four Seasons
Thank cassidylynnbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark S, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded 18 September 2018

Aloha cassidylynnbell, and thank you for choosing to stay with us for your anniversary. We are so glad that we were able to exceed your expectations.

We look forward to welcoming you back soon!

Warm regards,

Mark

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