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Reviews (3 109)
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Reviewed 3 weeks ago

If the Check In experience doesn’t blow you away, the first view of the Infinity Pools will. Don’t trust the pictures on the website because they simply don’t do justice to the beauty and tranquility of the property. I look forward to my next visit. No better place on Maui.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We stayed at the Andaz for our 25th Anniversary trip. We wanted an intimate stay, relaxing, with great food, pools, and beach options to celebrate our second trip to Maui. (Our first was for our honeymoon in 1993.) The experience at the Andaz was like no other in our lifetime. I still feel like it was a dream. It was beautiful, and the people were equally beautiful. Honestly, I felt like I was saying goodbye to family. Thank you for making this time in our life so very special.

  • Stayed: June 2018, travelled solo
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Review collected in partnership with Hyatt Hotels
Thank msquared672018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We absolutely loved our stay here are our notes:
Staff/Crew: we were absolutely smitten with the level of service and just amazing attitude of everyone from front desk, to valet team to beach and pool crew all around, even staff not servicing us just saying hello being genuinely friendly.
Amenities: Drinks in fridge are complimentary. There were root beer, cola, and some fruit drink cans. Very nice surprise. There were also replenished daily!
TV: besides the regular options, its also Google ‘something’ equipped so you can stream your own movies/shows after you download app, instructions will be on your screen.
Pools: amazing, clean, not crowded, many of them, beautiful views, helpful attendants. I noticed how meticulously cleaned they were each morning including area around them. Absolutely loved sunblock lotion and cold drink water by the pools. You can order food/drinks to eat at any poolside. Twice we were offered complimentary mochi ice-cream while in the pool - for everyone in and around the pool. Nice touch!
Gym: perfect size, not crowded, clean, again plenty of towels, even cold wet ones in fridge.
Room: had queen bed room just the right size, we loved the shower layout, only note, some shower water leaked into bathroom side even if we were careful, so we ended up laying towel there. Toilet room door didn’t close all the way. You can chose to have view out of room while taking shower or not. There is shutter sliding doo’ in front of the glass. This you can open / close and also open close shutters on it. Our bathroom had two shower heads – rain and regular and you could set it to both, so if you are couple, you can comfortably shower at same time, just enough space too as its long.
Water bottles gift upon arrival– awesome, used them all the time.
Washer dryer on property for us to use for free with laundry detergent there, didn’t think we would but used it and loved that we could.
Barely any insects, even a fly was an oddity. We realized that when we went to small town for dinner and had to waive flies away constantly.
Clean beach.
Complimentary car service to close by places.
Overall amazing experience.

  • Stayed: June 2018, travelled as a couple
    • Value
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Review collected in partnership with Hyatt Hotels
3  Thank anarad3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

THIS is the most relaxing place to have lunch with the family’s. Great selections in menu. Not pricey at all! Friendly staff and very attentive. They also provided a games for everybody to enjoy while having lunch such as “Bingo” with great prices!

Stayed: June 2018, travelled with family
Thank 572corag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

This resort is expensive, but it is worth every penny.

The staff is very friendly, attentive, and willing to do whatever it takes to keep you happy. From the relaxed check-in process to the nightly turndown service, you couldn't ask for better service.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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