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lesleybSpain
Torrevieja, Spain

Excellent stay here

5.0 of 5 bubblesReviewed 19 Jul 2022
I have recently enjoyed a 3 night stay at this hotel, and wish it had been longer. It is not in the town centre - thankfully! But there are buses every 10 minutes to take you there and back. The reception staff were wonderful, from checking in to checking out and all queries in between. Nothing was too much trouble. The room was lovely and spacious with a decent sized balcony which was sideways on to the pool and sea. The beds were very comfortable - very comfortable indeed. Everywhere was spotlessly clean, parking was easy - though they did manage to find me a spot at the hotel at the last minute (cost of only 10€ per day extra). There is a spa on site which I didn't get chance to try but based on the rest of the hotel facilities it will have been worth it! There is a games room with table tennis, table football, pool, arcade games etc. The swimming pool is excellent with plenty of sunbeds around it. What I was very pleased to see was the pool man came out regularly and removed the towels from beds when people had used them just to reserve the space. Left room for the rest of us. I have left the best till last - the restaurant. Fabulous. Wonderful food, excellent show cooking, regularly refreshed and beautifully presented. Even if you are not staying there you can go and eat from the buffet (18€ per person) and I would well recommend that.
Overall superb stay - and we will be back!
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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All reviews plenty of sunbeds great room great location secure parking town centre nice hotel spa sea
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Reviewed 17 April 2022

Nice hotel, very good room with nice sea views and excellent bathroom. Communal areas in very good order and staff friendly and generally helpful.
We selected the full board choice and the food was, for this sort of hotel, very nice with plenty of choice. Bar prices were extremely fair for a hotel and generally, for the price paid all was good.
Only complaint was the howling mess they made of the birthday cake I provided with candle. It was delivered to our table still in the packaging and with no candle. Really very disappointing.
Despite this I would recommend this establishment

Date of stay: April 2022
Trip type: Travelled with friends
Thank Jet736150
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAIME BALBOA, Director General at Hotel Peniscola Palace, responded to this reviewResponded 19 April 2022

Thank you very much for your opinions.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2019

The location is great and the hotel seemed clean and well maintained. The room was up to standard for a 4 star hotel and cost over $200/night for 3. Here's the problem, we booked directly via the hotel's website to be good guys. The rate included free parking, free breakfast, and 1 hour spa session. Well there was absolutely no parking available- free or paid, the spa was sold out, and the breakfast started after we were planning to leave. I emailed them to ask when breakfast started but they never replied.

So we couldn't use any of what was offered. Plus all the lounges at the pool were being used and when we found a couple of open ones we were informed that those cost more money. I the bar food could have been better: ie: sandwich and burger.

I may stay here again but this stay was below expectation. That's disappointing.

Date of stay: June 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank denverroadtrip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2019

First of all, i would like to say that i was not expect such a nice 4* hotel.
The hotel is in very good condition.Perfect organised and maintained.
All staff is very polite and helpful.
The room are big and clean, the bathroom too.
The location is perfect, in front of the nice beach and walking distance to old part of the town.
The old town is very pleasant with old castle, tiny streets, smal shops and a lot of restaurants.
The pool in the hotel is very clean-every morning they check the quality of water.
The food in the hotel was amazing.
Tons of sea dishes- gambas, calamares, shells, different type of fish+ pork and chicken.
Every night they offer thematic food:
Mexican, French, Italian...
The chef of kitchen takes care and everything is under control.
The food is very delicious and various.
I would like to say one more time Muchas gracias to the chef from Argentina - he is real gem !!!
I will come back for sure.
Recommended !

Date of stay: June 2019
Trip type: Travelled with friends
1  Thank desi124
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2019

Our room was facing the ocean & beach, had our own private balcony, comfortable bed, good bathroom & room very clean. Excellent choice & huge range for breakfast as well as evening meal. Bar area small but very good service. Parking is available at cost. Location is very good love Pensacola just wished could of stayed longer

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank KittyK950
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 October 2018 via mobile

Facing the beach and lovely boardwalk this is a clean hotel with a few good extras. Low on charm, but not unfriendly this property is well maintained.

Room was comfortable, design and furniture unimaginative but clean and in excellent condition.

The breakfast was HUGE and so was the breakfast crowd. It was busy! Lots of tables to accommodate all, and multiple coffee machines in various areas shows this hotel cares about managing the volume of hungry guests. Excellent choices of healthy and not so healthy foods...as folks want both when on holiday.

Decent gym, and fun live band with dancing...it is loud throughout the lobby, but the musicians and singer were excellent...so it was good fun.

Date of stay: May 2018
Trip type: Travelled as a couple
3  Thank marthah441
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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