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Review of Steak 'n Shake

Steak 'n Shake
Ranked #1 396 of 4 263 Restaurants in Atlanta
Price range: US$1 - US$20
Cuisines: American
More restaurant details
Restaurant details
Dining options: After-hours, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Reviewed 28 June 2018

We didn't. and we should have. The food was good as always. But the service is just slow. Sort of like the servers have too many tables maybe? Not sure. But they weren't just hanging around, they were working, just the place needs another server as it is slow service.
But the burgers are still good!

Thank pspoker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 54 reviews

Reviewed 11 June 2018 via mobile

This was our first time eating here and probably will be our last. Service was terrible. My wife noticed other people who had trouble as well getting waited on. I believe it took me at least 4 times to get a refill on my drink. Food was ok compared to other S&S's.

Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

We did go in late at night after a baseball game, but I’ve never been in a more inefficiently run establishment as this.
No one got waited on, no one got their food, the grill was dirty and the servers took a tip, but were useless.
The only 2 people that were any version of helpful were a very young, but efficient and hard working guy working the grill and a very overwhelmed server. Everyone else is useless. A man who looked to be a manager left his shift while clearly no one was helped and things were NOT being handled. We had to actually grab our own milkshakes out of the window after waiting 20 minutes with them sitting there and finding not one person to ask to help us.

Thank ljohnso195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018 via mobile

Double cheeseburger you can’t go wrong nice staff the place is clean great place for lunch need to stop by this place for a burger

Thank compassion691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2018

We love Steak 'n Shake no doubt about it, but this location has got to be the slowest to get inside service or drive thru service. We ate inside this time by and waited for food for 35 minutes and had a hard time getting drink refils and any extras we needed. We saw people in the drive thru just leaving because it was taking so long just to take orders. I think there was just not enough people working.

Thank BudgetTravelerMR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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