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Reviews (25)
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All reviewsnight staya great place to staygeorgia aquariumrecommend this hotelbeautiful hotelwithin walking distancevalet parkingstayed herefront deskdowntown
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11 - 16 of 25 reviews
Reviewed 3 weeks ago via mobile

This hotel was more than accommodating, The front desk agent Tanisha was more than Helpful... she has sensational customer service skills and went over and beyond to make our stay a Plesent stay!!! I would recommend this hotel to all my friends and family members that are visiting the Atlanta Area!! Thank you Tanisha

-Mr Briggs-

Stayed: June 2018, travelled with friends
1  Thank briggscortney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Strapp, General Manager at SpringHill Suites Atlanta Downtown, responded to this reviewResponded 3 weeks ago

Mr.. Briggs,

We appreciate you taking time out of your busy day to share your experience and we are glad to know that Tanisha was able to make this a memorable stay. She is exceptional and aims to make every guest's stay amazing, I will certainly share with her your comments, I'm sure it will make her day. Thank you for recommending our hotel to your friends and family, we will take good care of them as well. We hope to see you back soon!

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Reviewed 3 weeks ago via mobile

We travelled all the way from North Carolina and had the best experience thanks to the newly opened SpringHill! We had no problems what so ever! The people were courteous. Very welcoming and friendly. There’s nothing like personable people! Specifically Miss. Parris Guillard from night audit was phenomenal to us! She helped us and extended our stay for late check out because she knew that we needed adequate rest before we get back on the road and head back to NC. Thanks Parris with two “rs” for keeping us safe and caring about the people that come and stay! Thank you! We definitely look forward to coming back next year for our Annual Atlanta Greek Picnic!

Stayed: June 2018, travelled as a couple
1  Thank Shaunessy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Strapp, General Manager at SpringHill Suites Atlanta Downtown, responded to this reviewResponded 3 weeks ago

Shaunessy L,
I am pleased to hear that Parris and the staff were accommodating and helpful during your stay with us, and that your stay here was a great experience. We thank you for choosing us during your travels and we can't wait to see you back next year ... or even sooner.

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Reviewed 4 weeks ago

Jamaica was an exceptional front desk clerk. When we arrived our room was not ready but she went above and beyond you make sure that she accommodated us for our wait and the mix up with our room. Her attitude was positive and her energy was friendly and bubbly. I definitely recommend this hotel for any one that's staying in the downtown Atlanta area.

Room Tip: Friendly staff and clean rooms
  • Stayed: June 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank bossbrat1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Strapp, General Manager at SpringHill Suites Atlanta Downtown, responded to this reviewResponded 3 weeks ago

britneyvaughan2010,
Thank you so much for taking the time to review our hotel. I am pleased to hear that Jahmaica took such great care of you, I will surely share you comments with her. I do sincerely apologize that your room was not ready when you arrived as I understand this can be frustrating. We appreciate your patience and understanding and certainly look forward to your return.

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Reviewed 4 weeks ago via mobile

Had a wonderful stay for 2 nights at this beautiful New Hotel. The Hotel staff are excellent! You couldn't ask for more pleasant and professional staff. A big thanks to Stacy the Valet Mgr. and Tunisha at front desk.

Stayed: June 2018, travelled with family
1  Thank glbarr0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Strapp, General Manager at SpringHill Suites Atlanta Downtown, responded to this reviewResponded 4 weeks ago

glbarrOn,
Thank you for your wonderful comments, I will be sure to share your sentiments with the staff. They will be most pleased to know they won you over and you had a wonderful stay. We value you as our guest and we can't wait to serve you again!

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Reviewed 4 weeks ago via mobile

Very nice hotel stay for business. Newly built and very clean. The front desk was welcoming and provided exceptional service. Valet service was fast and awesome. Stacy is the valet manager. Will most definitely stay again.

Stayed: June 2018, travelled on business
Thank Penni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Strapp, General Manager at SpringHill Suites Atlanta Downtown, responded to this reviewResponded 4 weeks ago

Penni M,

Thank you for choosing our hotel during your business travels. We are pleased to know you enjoyed your stay and the service was exceptional. We can't wait to have you back ... see you soon!

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