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Reviews (798)
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377
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120
42
26
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All reviewsdouble treewarm cookiesfront deskholiday innbusiness tripnice hotelthe hotel staffenjoyed my stayrooms are cleanwould stay here againpleasant staygreat customer servicebed was very comfortableindoor poolfitness centerconvenient locationshuttle service
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5 - 10 of 798 reviews
Reviewed 3 weeks ago

I enjoyed my stay. The staff was provided excellent service. The only recommendation I have is that the hotel upgrades its furniture as they seem a bit dated/worn. The Lobby was extremely warm and the phones seem to be down often.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank coopi33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The staff was awesome, there were other meetings going on but everything was great! Our rooms were nice and clean and the beds was super comfortable and the AC worked so great we had to turn it off to warm up a little :)

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Joann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We recently stayed two nights for a lacrosse tournament. While the rooms were average (very small beds for a family of 4) our experience at breakfast each morning was very nice. The manager was extremely accommodating and friendly. Our server, Jeanette, was very attentive and went out of her way to make sure we had everything we needed for our day! Her extra effort was greatly appreciated!

Stayed: June 2018
Thank Adrienne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Father was in the hospital nearby so we stayed at this hotel to avoid traveling the road for hours back and forth. What a wonderful staff! Everyone there was very friendly and helpful. I felt very safe here. Our room was clean and updated. The bar/restaurant was open late upon our arrival and we stopped in to grab some cheesecake after a long day. Yum!

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank boomerc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This was our first stay. My husband and I are Hilton Honors members and enjoy these hotels. The Richmond Doubletree is on par with Hilton quality. What really sets this one apart is its genuinely friendly staff. One amazing stand out is Jeanette. We had the pleasure of having our breakfast served by her on her birthday yet! She is a ‘trip’ in herself and will make your day! Make sure to ask for her!

Stayed: June 2018, travelled as a couple
Thank CGP1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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