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Savings alert! 13% below average rates

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Reviews (528)
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Traveller rating
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259
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Show reviews that mention
All reviewsoutdoor pooltwo double bedsnice hotelrooms are largeup to datebusiness travelthe breakfast areaa great staywould stay here againhome away from homefront desk staffcomplimentary breakfastyogurtmicrowavesinksofatournament
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3 - 8 of 528 reviews
Reviewed 2 weeks ago

We stayed here for 2 nights with our sons LAX team. I found them very accommodating given how crazy it can get with all the kids running around. The rooms are clean and very spacious. On flip side the bathroom is ridiculously small, you can barely turn around in there. The outdoor pool was great for the hotel that it is, good size, even with bunch of crazy kids in it. Good location to the tournament fields, about 15 mins away.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank flymesomewheregreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 2 weeks ago

Hi flymesomewheregreat,

I am so happy your team decided to book at our hotel. The room layout is perfect for groups such as yours. It was a pleasure to have you with us and I hope we will see you again soon!

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Reviewed 2 weeks ago

This hotel was in the right place for the right price. I will definitely go back.
Mattress was not very comfortable.
Breakfast had very little to be desired. I went out for breakfast on the second day.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank ticorican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 2 weeks ago

Hi ticorican,

Thank you for choosing our hotel while traveling through the area. Our breakfast changes daily to provide a variety for all of our guests. We look forward to your return trip.

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Reviewed 3 weeks ago

I had never stayed at a Hyatt and this was a treat. A must stay w/friendly, excellent service with smiles and thoughtful consideration. Room was clean and hotel staff was accommodating. Do wish there was a microwave.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank debbiepease2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 2 weeks ago

Hi debbiepease2016,

I appreciate you taking the time to review the Hyatt Place Richmond Arboretum. I enjoy hearing how we have over exceeded expectations. Again, thank you for the review. I look forward to your next stay.

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A TripAdvisor Member
4
Reviewed 3 weeks ago via mobile

This hotel definitely won't "cramp" your style...overall, the room was spacious, clean and comfortable.The multifunctional room gives you a sense of being home ( while away from home). The front desk staff was courteous and friendly. The breakfast buffet was an added plus, perfect to grab & go or sit & eat.

Stayed: June 2018, travelled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 2 weeks ago

Thank you for the great review! We certainly are “the PLACE to stay.” We have everything you need to feel comfortable and at home. We cannot wait to have you home again.

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Reviewed 3 weeks ago

Great staff super friendly. Nice lobby area to gather. Breakfast was good. Coffee was great Rooms were clean. Hotel is small but in great location near shops and restaurants. In a quiet area Will stay here again.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank fly2play
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 2 weeks ago

Hi fly2play,

Wow! What a nice review. I am pleased to hear about your experience. The Hyatt Place Richmond Arboretum sits in the heart of the Arboretum. Our location is great and you will experience the best customer service. We cannot wait to have you with us again!

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