We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$143
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Candlewood Suites Richmond Airport(Richmond)(Great Value!)
US$100
CandlewoodSuites
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$112/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Best Western Plus Governor's Inn(Richmond)(Great Value!)
US$105
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$62
US$57
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$142
US$124
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$111
US$90
Priceline
View Deal
  • Free Wifi
  • Free Parking
Camelot Inn(Richmond)
US$62
Expedia.com
View Deal
US$68
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$75
Orbitz.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (169)
Filter reviews
169 results
Traveller rating
77
57
19
8
8
Traveller type
Time of year
LanguageAll languages
77
57
19
8
8
Show reviews that mention
All reviewstypical courtyardexcellent service by stafffront deskfree breakfastsoccer tournamentmin driveglen allenmy family and i stayed herenice hotelmarriott brandmarriott courtyardclean roomsthe room was nicebit datedeasy accesswater pressurethe general manager
Filter
Updating list...
10 - 15 of 169 reviews
Reviewed 31 March 2018 via mobile

Sharon was wonderful helping us with all our accommodations for the soccer team at the Jefferson Cup tournament. Will look to stay here again next year. Thanks Sharon 5 stars!!!

Place was very clean rooms were good sized food was excellent it made our experience fantastic

Stayed: March 2018, travelled with friends
Thank SuperGSChet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerome H, General Manager at Courtyard Richmond Northwest/Short Pump, responded to this reviewResponded 30 April 2018

Thank you for choosing the Courtyard Richmond Northwest/Short Pump during your travels. We pride ourselves on delivering a memorable hotel experience during your travels, and we are very happy that we accomplished our goal. Your comments are very motivating for my staff members. We hope to have another opportunity to be your hotel of choice whenever your travels bring you back to Richmond.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 20 March 2018 via mobile

Anne, Amber and Darryl were my life savers after having a horrible couple of flights in and staying in a horrid hotel before making it here. Thank you guys for taking care of me and making me laugh! It turned this trip around!

Stayed: March 2018, travelled on business
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerome H, General Manager at Courtyard Richmond Northwest/Short Pump, responded to this reviewResponded 30 April 2018

Thank you for choosing the Courtyard Richmond Northwest/Short Pump during your travels. We pride ourselves on delivering a memorable hotel experience during your travels, and we are very happy that we accomplished our goal. Your comments are very motivating for those staff members you spoke of. We hope to have another opportunity to be your hotel of choice whenever your travels bring you back to Richmond.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

Mostly soccer families in the hotel this past weekend and the staff managed everything very well! Clean, organized, friendly.... accommodating! The location is great, many restaurants and shops in the area. 30 min drive to the Jefferson Cup fields. Hats off to management and employees!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerome H, General Manager at Courtyard Richmond Northwest/Short Pump, responded to this reviewResponded 30 April 2018

Thank you for choosing the Courtyard Richmond Northwest/Short Pump during your travels. We pride ourselves on delivering a memorable hotel experience during your travels, and we are very happy that we accomplished our goal. Those soccer weekends can be challenging but we are happy to hear that we did a good job. We hope to have another opportunity to be your hotel of choice whenever your travels bring you back to Richmond.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

I really enjoyed this hotel especially being a courtyard for a variety of reasons. First, very clean and friendly staff. Definitely one of nicest group of staff I have ever met. Second, in the bathroom the hotel has Paul Mitchell Tea Tree shampoo, conditioner and gel. Very nice upgrade. Lastly, the food service was great both for our group and in the bistro.

Overall, I would stay here again no problem. The manager is excellent and is also very hands on and is ensuring our stay was comfortable.

Stayed: March 2018, travelled on business
Thank chris92009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerome H, General Manager at Courtyard Richmond Northwest/Short Pump, responded to this reviewResponded 30 April 2018

Thank you for choosing the Courtyard Richmond Northwest/Short Pump during your travels. We pride ourselves on delivering a memorable hotel experience during your travels, and we are very happy that we accomplished our goal. Your comments are very motivating for my staff members. We hope to have another opportunity to be your hotel of choice whenever your travels bring you back to Richmond.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

I travel to the Glen Allen, Short Pump area around Richmond for business and always stay at this Courtyard. All of the staff are so pleasant. The food a the "Bistro" is quite good and very convenient when you don't want to venture out for breakfast or dinner. There is also lots of food nearby - everything from chains to local establishments.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank RJNe289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerome H, General Manager at Courtyard Richmond Northwest/Short Pump, responded to this reviewResponded 30 April 2018

Thank you for choosing the Courtyard Richmond Northwest/Short Pump during your travels. We pride ourselves on delivering a memorable hotel experience during your travels, and we are very happy that we accomplished our goal. Your comments are very motivating for my staff members. We hope to have another opportunity to be your hotel of choice whenever your travels bring you back to Richmond.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews