First of all our dive was safe and professional, but our gripe was that having asked very specifically (twice) and been promised an English speaking instructor, having told them it was the first dive for our teenagers since the padi course one year before, at the very last minute, literally as our boat was leaving the dock we were told he (FAbio?) was unable to join us. We are good divers but a bit rusty in assembling our equipment - 5 minutes would have been enough to do it. Our non English speaking Italian instructor (Vicennze I think) now has 7 in his group, 3 others plus 4 of us and no communication was possible. First of all my elder son had some trouble equalising his ears, he was taken back to the boat, fair enough, but when my husbands air ran out (he's always the first), he took him, myself and my other son to the boat too - the other divers had another 15 minutes under water. (if he could have asked us I would have liked to stay down longer) Upon our return to the surface we were told off 3 times (via another diver who could translate) for not having been 'indepenent enough', (for example the instructor was v angry with us for not taking our gear on board, but when he started to take it off for us and haul it onbaord, we though this was the procedure they wanted to follow. ) 3/4 of us managed our dive, though one son, being rushed, has to abandon his dive competely through problems equalising his ears. Total lack of communication btwn the various members of staff - afterwards Fabio said, (all charm) oh if we had known you needed extra help - if only you had expained that! (Hello?) Think they were perhaps worried we would not pay - £240 euros for a not entirely satisfactory day. It's a nice company but if you want an English speaking instructor make sure he gets in the dive boat! The dive itself was nice, with the good wetsuits the water is not cold at all and whilst we saw better fish snorkling, the caves and 'scenery' were worth a dive.
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