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“Service is unacceptable!!”

Andre’s Tortillery
Ranked #320 of 1 409 Restaurants in Omaha
Description: Andrés Tortillery is the new Mexican concept in town presented in old world style. The Popp Family have turned their love of south-of-the-border cuisine and collected recipes into a restaurant tortillery and tequila bar. Son, Andrew, has created many fresh and healthy dishes featuring the goodness of the fields. Handcrafted organic corn tortillas will be made daily as well as small batch salsas and guacamole.
Restaurant details
Description: Andrés Tortillery is the new Mexican concept in town presented in old world style. The Popp Family have turned their love of south-of-the-border cuisine and collected recipes into a restaurant tortillery and tequila bar. Son, Andrew, has created many fresh and healthy dishes featuring the goodness of the fields. Handcrafted organic corn tortillas will be made daily as well as small batch salsas and guacamole.
Reviewed 3 weeks ago via mobile

I will give them one star, one compliment... the fish tacos are great. Never received our appetizer.. ordered corn chips with queso.... never received it. Our wait staff was rushed, not friendly and made no attempted to correct the order. I’ve never heard of a Mexican restaurant that does not serve chips and salsa to the table upon your arrival. Really.... Do not waste your time here. Other places to chose from that will meet your expectations.

Thank Jobemac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 51 reviews

Reviewed 15 April 2018 via mobile

Had a bad experience here about a year ago and thought I would give it a second chance. Nope, still bad food, still bad service, and the owners are still just as rude as the first experience.

If you are reading this, go somewhere else.

Thank Flashmom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

I have been hearing about this spot for years, and finally dropped in for lunch. From the complementary salsa, to cilantro rice & beans, to the seafood enchiladas this meal could not have been better. Service was a little lackluster, as I arrived a couple hours after the lunch crowd, but I will be back sooner than later!

Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

I had the lunch enchilada plate. While waiting I had a big bowl of the flour chips and great salsa. The salsa and chips tasted as if they were freshly made. The enchiladas were ok, small and dry. There was also black beans and rice. The beans were, well they were beans. And the rice was not very good at all. A buddy was there also and he got the chimichanga and only ate about 10% of it. He said it was mushy inside and not very tasty. The restaurant was very clean and well decorated and the staff were VERY attentive to the customer. Too bad the food wasn't up to par with other places I have been.

    • Value
    • Service
    • Food
Thank zamguy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2018

I did like the chips and salsa, but that’s about all. Expensive lunch for fifteen bucks. Very boring Mexican food. Strange beans. Enchiladas were small. Tamale wasn’t too bad.

Thank Louise V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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