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“Food is good, service is the worst”

Panda Express 7052 Dodge St
Ranked #769 of 1 531 Restaurants in Omaha
Restaurant details
Reviewed 28 June 2018 via mobile

I've gotten the wrong food here but it's always good. The customer service is always really bad. I was told to pull in front at the drive thru. Reading the receipt while waiting I'm missing my rangoons and 1 entree. The first time I said my order the employee said all I got was chow mein. Not something I ordered so I repeated. She repeated back correctly. Had the nice girl who came out 10 minutes later go back in and get the rest of what I ordered. She was the only good thing about customer service and changes my 1 to 3 stars. I'll keep eating here because food is good and it's close to home but they need to work on customer service.

Date of visit: June 2018
Thank C6721GQjenniferb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 11 reviews

Reviewed 23 October 2017

Ate late
Good selection
Very helpful and clean
Food was cooked good and fast
The crew working there acted as a team and all were happy to be there.

Date of visit: May 2017
    • Value
    • Service
    • Food
Thank O5241PIjamesb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2016

Good fast food restaurant with a fair price. Fast service. They did have a car parked in the drive thru which is a bit unsafe, but other than that, a good experience and I would return.

Date of visit: October 2016
Thank sjstake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2016

A nice place to eat tasty Chinese dishes. The veggies and prawns in garlic sauce is just too good. A self-help restaurant, caters to all sort of dishes, fit for all ages

Date of visit: June 2016
    • Value
    • Service
    • Food
Thank Tulika C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2016 via mobile

My family and I went to this location today I ordered one medium entree for 3.70 when I was checking my check I noticed that They gave me a large side for almost 10 I went back to the cashier to return it the person in charge talked me that she was sorry but There was nothing to do and they couldn't give my money back
Long history short history this person made me talk to the manager over the phone
Finally I got my money back but definitely I will never go back to this restaurant
So if you go make sure you order the right stuff before you pay

Date of visit: August 2016
Thank gusgonzalez1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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