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Reviews (3 269)
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Show reviews that mention
All reviewsabc storewest towerwithin walking distancesmall beachthe big islandhawaiian historypartial ocean viewisland breezepaddle boardsshops and restaurantspool barhotel is in a great locationbreakfast buffetocean frontali'i driveoceanfront roomper day
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23 - 28 of 3 269 reviews
Reviewed 4 weeks ago via mobile

This Hotel is part of the Marriott group and has been remodeled. The rooms were clean and comfortable. Nothing to complain for just one night and just a place to sleep. It is centrally located, so there are a lot of stores and places to eat within walking distance. I would recommend this place to stay solo, with partners or with family.

Stayed: June 2018, travelled on business
1  Thank sean96823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

My husband and I enjoyed our 5 day stay at this hotel due to its central location and easy access to amenities - wonderful restaurants within a short walking distance. We had an oceanfront balcony view and it is a very active hotel/area with a lot going on all around you, so if you prefer quiet and solitude, this is not the place for you.

Stayed: June 2018
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 4 weeks ago

Aloha,
We are delighted to have been your chosen hotel during your recent stay in Kailua-Kona! Congratulations on your wedding anniversary! It was truly a pleasure to serve you. We're so glad you enjoyed vacation and that you liked our perfect location and the ocean view from your balcony.

Thank you for staying at the Courtyard King Kamehameha's Kona Beach Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Kailua-Kona.

Mahalo

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Reviewed 13 June 2018 via mobile

Hotel was fine. Beach lagoon was perfect for kids. But check in was a nightmare. In addition to not being notified after mobile check in, I waited in line for 15 minutes. Front desk should have a serpentine line as opposed to individual lines. My line came to a halt because the employee was on the phone. But you can’t argue with the value. Much more reasonable than Waikoloa.

Stayed: June 2018, travelled with friends
2  Thank korealiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 4 weeks ago

Aloha,
Thank you for your review and feedback. We appreciate the fact that you've taken the time to point out some of our shortcomings that I can assure you we will be addressing immediately. Your satisfaction is our highest priority and we apologize if you were inconvenienced during your check-in process.

Please rest assured that your comments have been shared with the team to improve our arrival experience. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Kailua-Kona.

Mahalo


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Reviewed 8 June 2018 via mobile

My sister and I went to Kona just to relax the hotel is very nice and everyone who works there treats you like family. We did go when Hilo was being effected by the volcano other then the air being slightly hazey you would never know something was happening. We loved all the restaurants we visited and will be going back soon and staying at thus hotel.

Stayed: May 2018, travelled with family
Thank Jacque H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 13 June 2018

Aloha Jacque,

Thank you for choosing the Courtyard King Kamehameha's Kona Beach Hotel for your recent travels to Kailua-Kona.
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”
Thank you again for taking the time to provide your feedback onTripAdvisor and we look forward to serving you again soon!
Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

Comfortable and clean and spacious. We stayed for 6 nights and enjoyed it immensely. The location is conveniently close to everything you need. And the view and sound of the ocean is wonderful! Next to the main lobby, they have an exceptional collection of Hawaiian cultural artifacts and paintings.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank kei_kiku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach Hotel, responded to this reviewResponded 7 June 2018

Aloha,
Thank you for your wonderful review! We're so glad you enjoyed your visit and liked our convenient location. Thank you for spending some of your precious time to see what we have available at our hotel such as our Hawaiian cultural artifacts and paintings. We are delighted to see this was an amazing experience for you and we can't wait to welcome you back for another great stay.
Mahalo

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