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Reviews (6 311)
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All reviewsbesh steakhousegreat casinototal rewardsfrench quarternon smokingfulton streetmississippi riverwithin walking distancemardi grasparking garagevery nice hoteleasy accesslocation is greatfew blocksconvention centernolariverwalk
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Reviewed 2 weeks ago

Harrah's Hotel in New Orleans is in a great location with an easy, safe path to the casino. Fulton Street (between the hotel and the cassino) is a great walking experience. The restaurants in the immediate area of the hotel offer great choices.

Room Tip: The hotel is completely non-smoking.
  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank 783lornab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this reviewResponded 2 weeks ago

Hello 783lornab,
Thank you for sharing your experience on TripAdvisor. We love when our guests have an all-around fantastic stay! Glad you had a great time and we can’t wait to welcome you back!
Sincerely,
The Total Service Team Harrah's New Orleans
AB

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

My room had an awesome view of the activities going on outside. The rooms was very clean and inviting. I especially enjoyed the breakfast area the most. They made the best omelet I have had in a long time. The fruit was very, very fresh and the staff had the friendliest personalities with the brightest smiles.

Room Tip: We did not leave a room tip, it was included in our bill.
  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank mawmaw110259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this reviewResponded 2 weeks ago

Hello mawmaw110259,
Thank you sharing your Harrah’s New Orleans experience with us on TripAdvisor, we sincerely value your feedback. We are thrilled to hear you enjoyed your visit and the service. We love to entertain our guests and ensure a memorable stay. We look forward to welcoming you back!
Sincerely,
The Total Service Team Harrah's New Orleans
AB

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

My original room was lovely and very nicely stocked with towels Etc. I was then moved into a sweet which was super luxurious, extremely comfortable and very clean. The entire staff was very friendly and helpful and my overall experience was exceptional

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank sylsham1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this reviewResponded 2 weeks ago

Hello sylsham1,
Thank you so much for your comments! We are delighted that you had such an enjoyable experience with our friendly staff while staying with us. We eagerly anticipate your next visit!
Sincerely,
The Total Service Team Harrah's New Orleans
AB

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

My Husband and I had decided to go to New Orleans for our 10 yr Anniversary. We chose the Harrah's Hotel as we do love to gamble. Upon checking in, we were given an average room...that was dirty! When we returned to the front desk, we were given another key, that room was dirty as well!! When I say dirty, I mean specifically; drink markings on the glass top tables (3) as well as chips and crumbs on the carpets. Once we returned to the front desk, we were not happy at all. We were then provided a beautiful upgrade of a room. The new room was very nice, the service from that point on was great, unfortunate we had to experience this as I have never seen this once in any of our travels. Overall, a hotel with good facilities and close to everything.

Room Tip: Check room before staying, our rooms were not clean.
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank shwingbada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this reviewResponded 2 weeks ago

Hello shwingbada,
Thank you for taking the time to write about your recent experience with us. We are pleased to hear that, overall, you enjoyed your stay at our Hotel. We are sorry for your poor experience with our housekeeping service. Please be assured, we share your concern about anything that may detract from your experience at our property. We are constantly working to ensure each guest has a memorable experience. We hope to have the opportunity to welcome you back in the future!
Sincerely,
The Total Service Team Harrah's New Orleans
AB

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Great experience, took care of any issues immediately, wonderful customer service. Very convenient to the Casino and the customer service is top notch. The bar at Ruth's Chris is outstanding and bar food is delicious.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank Force5661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this reviewResponded 2 weeks ago

Hello Force5661,
Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your feedback and we are delighted that you had such an enjoyable stay with us! We look forward to welcoming you back to Harrah’s New Orleans the next time you are in The Big Easy!
Sincerely,
The Total Service Team Harrah's New Orleans
AB

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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