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Reviews (3 810)
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1 826
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Show reviews that mention
All reviewshermann housebourbon streetgreat locationfrench quarterthe main hotelhard boiled eggscontinental breakfasthotel baryogurtparking garagequiet streetwould stay here againbalcony roomfront desk staffsmall poolcharming hotelstaff was very friendly and helpful
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30 - 35 of 3 813 reviews
Reviewed 2 weeks ago

We expected carriage house boutique hotel. The elevator is open to the garage so when you leave the front desk your immediately hit with intense heat and humidity. The room was difficult to cool down and carpets were so filthy you couldn't go barefoot without your feet becoming black on the bottoms. The rooms were much smaller than they look online. However, the beds were extremely comfortable. Couldn't get the shower to work so had to take baths. Breakfast was very disappointing even for continental breakfast. The staff was great.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank khucka730539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Dauphine Orleans Hotel, responded to this reviewResponded 2 weeks ago

Thank you for providing us with this valuable feedback regarding your visit. I am very sorry that we fell short of expectations and we did not find resolve to the issues you experienced. We pride ourselves in cleanliness and service, and when guests experience issues like this, we take the opportunity to fix them very seriously. Again, we appreciate your feedback.

Thank you for staying with us and for letting us serve you during your recent visit.

Sincerely,

Scott Campbell
General Manager

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A TripAdvisor Member
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Reviewed 2 weeks ago

Great location, on property parking. Pool was nice, no bar service at popl until 4pm(May Bailey’s was undergoing renovation during our stay). Breakfast needs a protein option, included carbs and fruit only.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Dauphine Orleans Hotel, responded to this reviewResponded 2 weeks ago

Thank you for staying with us. We are pleased to hear that the location suited your needs. We will be sure to share your experience with the staff. They will be thrilled to learn that you enjoyed your visit with us. our bar will be opening soon and the breakfast options will be upgraded once this happens. We appreciate the valuable feedback. We hope to see you again soon. Please let us know how we can assist you in the future.

Sincerely,

Scott Campbell
General Manager

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Reviewed 2 weeks ago via mobile

We stayed for a week and thought the hotel was a great place, full of history and the location is really good it's so close to everything.It was clean and the bed comfy also staff were accommodating and nice.
Breakfast was basic and we did go out for breakfast after a couple of days so it wasn't really an issue. Mae baileys bar still isn't open but we managed to peek inside and it's gonna be fantastic

Stayed: June 2018, travelled as a couple
Thank lisa j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Dauphine Orleans Hotel, responded to this reviewResponded 2 weeks ago

Thank you for staying with us. We are pleased to hear that the location suited your needs. We will be sure to share your experience with the staff. They will be thrilled to learn that you enjoyed your visit with us. We hope to see you again soon. Please let us know how we can assist you in the future.

Sincerely,

Scott Campbell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This hotel is nice, it's in a good location, it was not super loud, the staff was friendly. I also liked that the parking was right there and it was covered parking. the hotel is just small the rooms are small the pool is small. not a good place for a family it would be a great place to stay with friends.

Stayed: June 2018, travelled with family
Thank Robbyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Dauphine Orleans Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are thrilled that you enjoyed the accommodations. Our staff will be glad to hear that you enjoyed your visit to New Orleans. We are pleased to be a part of this and thank you for the opportunity to serve you. Please let us know if we can assist you in the future, and we hope to see you again soon.

Sincerely,

Scott Campbell
General Manager

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Reviewed 2 weeks ago

My husband has to have a wheelchair and the staff made our stay easier. Room was quiet, & very clean. Elevators are very small, my husband barely fit and I had trouble getting around him so the door would shut. Can't go thru the front entrance with chair, have to go thru the garage. Doorways into office and breakfast are small.
Staff was great, and helpful....would stay there again. Walking distance to many things.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, General Manager at Dauphine Orleans Hotel, responded to this reviewResponded 2 weeks ago

Thank you for staying with us. We are pleased to hear that the location and services suited your needs. We will be sure to share your experience with the staff. They will be thrilled to learn that you enjoyed your visit with us. We hope to see you again soon. Please let us know how we can assist you in the future. And, if we can get you into a larger room that is wheelchair accessible.

Sincerely,

Scott Campbell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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