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All reviews mesa verde hot items staff was friendly excellent stay great place to stay king room would definitely stay here again national park after a long day we've stayed the breakfast area free breakfast bed was very comfortable road trip four corners colorado proximity
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Reviewed 5 October 2021

Last year the beds were very comfortable, this year you could feel the springs, very disappointed. They never picked up the trash in the trash cans. I stayed 3 days and walked around seeing trash everywhere. Ridiculous for paying $169 a night.

Date of stay: October 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank UnhappyCustomer45
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Janice Christiansen, General Manager at Hampton Inn Mesa Verde / Cortez, responded to this reviewResponded 2 weeks ago

Thank you for your review. Never is big word. If we were not dumping trash every hour, all day long we would have to get a dump truck to plow us a path to the parking lot. With hundreds of guests and small trash bins for so many people, they fill quickly with one guests cleaning out their back seat, emptying pizza boxes, etc. We pride ourselves on the cleanliness of our hotel and I must say this is the first review we have heard seen regarding trash, mmmm???? We wish you a positive journey.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2021

Clean comfortable room. Large bathroom too. Convenient location. Nice breakfast with many choices. Beds were comfortable. Quiet even though the hotel was quite full. The breakfast gals do a great job keeping up with guests.

Date of stay: September 2021
    • Value
    • Cleanliness
    • Service
Thank Ruth G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Janice Christiansen, General Manager at Hampton Inn Mesa Verde / Cortez, responded to this reviewResponded 23 September 2021

Thank you for your review. Our breakfast ladies have a big job. They take pride in their breakfast options and ensue there is something for everyone. Guest satisfaction is a priority. We love that you had an enjoyable stay. Safe travels to you!

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Reviewed 17 September 2021 via mobile

We stayed here due to the proximity to Mesa Verde National Park. It is only 9 miles from the entrance.

Front desk staff was very friendly and helpful on our check in. She recommended a restaurant that we liked so much we went back on our second night.

The hotel appears fairly new and was a solid Hampton product. Our room was clean, quiet, and comfortable.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Jim B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Janice Christiansen, General Manager at Hampton Inn Mesa Verde / Cortez, responded to this reviewResponded 23 September 2021

Thank you for your review. It's a wonderful thing to know our guests had a great time in and around our small city and that you enjoyed the added bonus of delicious food. Wishing you many eventful adventures and happy memories.

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Reviewed 4 September 2021 via mobile

Beautiful hotel and fairly new. Super clean and very quiet. The breakfast buffet is one of the best we have seen and the attendant is very friendly. This hotel is close to the Mesa Verde National Park and the Four Corners National Monument. Cortez is a small city and easy to get around. We felt safe here and highly recommend this hotel.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank lindafF6586BD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Janice Christiansen, General Manager at Hampton Inn Mesa Verde / Cortez, responded to this reviewResponded 23 September 2021

Thank you for your review. We are thrilled you enjoyed your stay with us and in the surrounding area. Our neck of the woods offers so many wonderful opportunities in the outdoors. We look forward to your next visit with us. Stay safe and much happiness along your path.

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Reviewed 28 August 2021 via mobile

Easy to find. Lobby and eating area pleasant and clean. Receptionist, Avia, should polish her customer service attitude…not very friendly. Room was clean, and comfortable. Shower water pressure was good. A/C worked well and was quiet. Bed was firm.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank 8abug
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Janice Christiansen, General Manager at Hampton Inn Mesa Verde / Cortez, responded to this reviewResponded 23 September 2021

Thank you for your review. We are happy you enjoyed your stay. At times, conversations turn a bit sideways involving both parties and it is unfortunate. Our intention is to have a quick, comfortable check in to start your stay off on a positive note. I apologize if that was not your case. We look forward to seeing you again and hope your travels are full of happy memories.

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