We contacted Ketut via email which was easy and he answered really quick. As agreed he picked us up at our hotel in Sidemen at 2am and drove us to the start of our trek. It was nice that we were picked up so early since that allowed for breaks when necessary and there was no stress reaching the top in time to see the sunrise. Ketut supplied breakfast, gloves, hats, walking sticks and headlamps for the trip. Our guide who followed us to the top was very nice and considerate and was a great support during the trip. After we came down Ketut had Coca Cola ready for us, much needed and appreciated :-) On our way back we wanted to stop for luwak coffee, and that was no problem. I would definitely recommend a trip with Ketut.
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