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“"Incredible" property was great for our 10yr...”

Review of INCREDIBLE!

Incredible!
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Incredible!
Outdoor Theater at Incredible! Living Room at Incredible!
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Average
29 reviews
Incredible!
Outdoor Theater at Incredible!
Living Room at Incredible!
Living Room at Incredible!
Living Room at Incredible!
Kitchen at Incredible!
Kitchen at Incredible!
Dining Area at Incredible!
Main Level Bedroom at Incredible!
Main Level Ensuite at Incredible!
Main Level Ensuite at Incredible!
Outdoor Fireplace at Incredible!
Incredible!
Incredible!
Third Floor Bedroom at Incredible!
Bathroom at Incredible!
Incredible!
Loft at Incredible!
Third Floor Bedroom at Incredible!
Incredible!
Incredible!
Incredible!
First Floor Living Room at Incredible!
Incredible!
Incredible!
Incredible!
First Floor Bedroom at Incredible!
Incredible!
Incredible!
First Floor Bedroom at Incredible!
Incredible!
Incredible!
Incredible!
Back of Incredible!
Incredible!
Resort Pool at Incredible!
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Overview
Cabin -
6 Bedrooms, 6 Bathrooms, Sleeps 22
Gatlinburg, Tennessee

Reviews from our community

Average - based on 29 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
OH
Reviewed 28 September 2011 for a stay in August 2009

Rooms Location
Cleanliness Check-in / front desk
Service
Travelling group: Spouse / significant other
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TN
Reviewed 27 September 2011 for a stay in June 2009

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
27 Sep 2011
Incredible is perfect for a large family gathering. We are so happy you all were able to enjoy it, and we hope you come and stay with us again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
KY
Reviewed 27 September 2011 for a stay in October 2010

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 25-34
Would I recommend this holiday rental to my best friend?  
Recommended for:
Friends getaway Families with young children
Families with teenagers Tourists
Large groups Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AnnieMcK3...
Destin, Florida
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“American Patriot Getaways & cabin Incredible”
Reviewed 29 June 2011
7
people found this review helpful

Our family of 15 gathered for our annual reunion at the cabin named Incredible! on June 15, 2011. We had added this cabin's listing on VRBO to our "possibility" list a couple of years ago, so we were excited when our dates matched the dates on their VRBO site. Imagine our disappointment when we arrived to find that many of the amenities that had made the cabin so appealing are now missing. The owner is also the manager for American Patriot Getaways, and, as such, maintains 2 different listings for his cabin. His contention is that only the APG listing reflects the cabins contents. Since he is both owner and manager, why did he not simply correct his VRBO listing to reflect the contents? (An aside - he made the changes on 27 June 2011.) So, for our children, no promised karaoke, no Xbox games, broken video arcade game. Even the outdoor theater didn't work. One of our cousins, who is an IT specialist, spent 2 days figuring out why it wouldn't work and finally getting it back online on Friday night. The maintenance man, who visited our cabin so often we considered him a member of the family, commented that he is often called to the cabin to fix the outdoor theater system, but it confounds him.
As for cleanliness, at least the bedding seemed clean as the bathrooms were gross, especially the natural stone lavatory sinks. There was a heavy coating of fungus on all the lavatory sinks where the water never fully drains. It was most disconcerting to try to brush teeth or wash faces looking down into a sink covered with black mold. Additionally, they are having trouble with the sinks leaking because most of them had catch basins (made from aluminum turkey roasting pans) underneath them. The one in my bathroom had caught so much sewage from the sink that the water level came half-way up the side of the pan. You can only imagine how filthy and stinking that water was and how much black mold was growing up the sides of the pan. I'm glad I made pictures because it's hard to believe that the owner/manager would allow his property to go unrepaired for such a long time. Fortunately, the maintenance man, back again, emptied the basin and installed a new catch basin to catch the steady leak from my sink.
The master bathroom was the worst. The smell from the sink closest to the shower overwhelmed you. That sink's bottom was lined with a rubber lining, on which black mold was growing. My 70-year-old aunt tried in vain to contain the foul odors arising from that sink by putting a baking pan over the mouth of the sink.The tiled shower was so molded she wouldn't set foot in it without her shoes on. Every time I look at the videos of that room I get a sick feeling in my stomach.
Not only were the Xbox & video arcade unusable, the hot tub was too dirty to use because the broken cover (which was replaced on Saturday during our stay) dropped all sorts of its composition into the tub. The maintenance man came, again, to drain the tub, but of course the water was not hot. It was just as well to have a cool tub as the swimming pool next door was too dirty to use. When the neighborhood association finally came to clean the pool, they neglected to warn us that we would be without water while they filled the pool. So, on Saturday morning of our stay, we went without water for 30 minutes while we were attempting to prepare breakfast. It seems that the pool and Incredible cabin share the same well. So, when water is going into the pool, Incredible has no water.
Naturally, with a large family gathering we needed every bed and bedroom. Unfortunately, the children in the bunkbed room woke up during our first night having asthma attacks. It seems that, at the request of the guests previous to us, the carpet in that room had been shampooed, but it had not dried before the furniture was brought back into the room. Needless to say, the carpet molded in the places where the furniture had been placed. Once again, the faithful maintenance man returned, first to try to spot clean the area under the entertainment center, but the job was too big. He needed a full-sized carpet cleaning machine to try to clean that room. After the carpet was shampooed, we asked the maintenance man if he could put a big fan in the room to speed the carpet's drying. He told us that he had been instructed not to turn on a fan in the room because it would scatter the mold spores. As such, we were unable to use the three beds in that room because of the presence of mold spores.
The worst part is that the owner/manager refuses to give us any refund for the mess we lived through, though he did return the $225 cleaning fee. One look at the conditions of the bathroom sinks should be enough to get all our money back, even though we only asked for part of it back.
APG seems to have had many positive reviews prior to 2010. Wish our experience could reflect the same, but it was an awful experience I wouldn't wish on anyone. Incredibly awful.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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