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Gatlinburg
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    “Amazing Cabin!”
    other travellers have booked this property

    Review of An Affair To Remember

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    Very good
    10 reviews
    Gatlinburg Community Center - Additional fees will apply
    Gatlinburg Community Center - Additional fees will apply
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    Overview
    Cabin -
    1 Bedroom, 1 Bathroom, Sleeps 4
    Gatlinburg, Tennessee
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    Reviews from our community

    Very good - based on 10 reviews
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    Reviews from our community

    Date | Rating
    • English first
    • Any
    English first
    English first
    Any
    English first
    Makea W
    1 review
    “Beware: Roaches”
    Reviewed 4 October 2017 for a stay in October 2017

    I really hate to leave a bad review, but I feel like other potential guests should be aware of the issue I encountered.

    The cabin itself was average and clean, BUT the kitchen had what appeared to be an roach infestation. It was such a big disappointment and had a negative effect on our trip, as I had planned on cooking during our stay. I was no longer comfortable with using the kitchen after seeing all of the roaches.

    I made the management aware of the issue on the day of check out. He apologized and said he would have pest control treat the cabin that day, and that the cabin is routinely treated monthly so it was possible that past guests may have brought them in. The fact that I seen roaches of all sizes, even baby ones suggested that they have been there for some time. I find it hard to believe that past guests didn't complain or housekeeping didn't notice them. It's totally unacceptable to rent out a cabin with a known roach problem.

    Was this review helpful? Yes
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Management Response
    17 Oct 2017
    Thanks for your feed back. This guest did call the day of checkout to report a roach problem. Prior guests had not complained about roaches. We have this cabin and all of our cabins professionally exterminated each month. We sent our exterminator out the same day she called. Although he did not see any roaches, he did treat the cabin. Our exterminator will do follow up treatments along with his regularly scheduled treatments.

    We are disappointed and we do not understand why the guest did not call prior to check out day. We could have treated the cabin during her stay to make her stay more enjoyable. It is puzzling when an issue is so unimportant that a guest will not report it during their stay, but find it important enough to mention in a review.

    We encourage all of our guests to report issues during their stay so we can address them at that time. We have a local professional team dedicated to creating/maintaining the ultimate guest experience.

    TNT Cabin Rentals
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Kelly Kee...
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    “Amazing Cabin!”
    Reviewed 2 May 2017 for a stay in April 2017
    2
    people found this review helpful

    This was the cutest and most serene cabin. The road to get to it was a little steep, but nothing we couldn't handle. It was a family friendly cabin with a huge bath tub and a wonderful hot tub. We will definitely be back!

    Would you recommend this hotel to a friend?   Yes.
    Was this review helpful? Yes
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Management Response
    16 Jun 2017
    Thanks for your feedback. We will use it to improve the future guest experience. Our goal is to create/maintain the ultimate guest experience.
    Thanks for staying with TNT Cabin Rentals. We look forward to your next visit.
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Yinghua Z
    Marietta, Georgia, United States
    Level 1 Contributor
    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    “Terrible booking experience”
    Reviewed 19 April 2017 for a stay in April 2017
    2
    people found this review helpful

    We were looking forward to having our vacation here. I paid the deposit but waited for more than 1 week, contacted the owner several times try to get the rental agreement and booking confirmation. But Nothing.....
    very disappointed.

    Would you recommend this hotel to a friend?   No.
    Was this review helpful? Yes
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Management Response
    20 Apr 2017
    This guest never stayed with us.

    This guest's booking experience was a result of faulty email addresses she provided or computer problems she was experiencing. She provided 3 email addresses to us and we sent the agreement out at least 4 different times to her upon her request. She says she never receive it.

    She is welcome to book again and call us to give us a reliable email address.

    TNT Cabin Rentals LLC
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Brenton c
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    “Great place to stay”
    Reviewed 10 April 2017 for a stay in April 2017
    2
    people found this review helpful

    Was a beautiful place to stay, hot tub was amazing. Was a little shocked to see the tub in the kitchen, but over all the cabin was perfect for what we needed it for. The pool table area was a little cramped but as long as your not competitive still makes for a great night! Would defiantly stay again!

    Was this review helpful? Yes
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Management Response
    3 May 2017
    Thanks for your feed back. We constantly look to improve our guest experience. We look forward to your next visit.
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    mgilrea5
    Atlanta, Georgia
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    “Cozy Cabin”
    Reviewed 2 March 2017 for a stay in February 2017
    3
    people found this review helpful

    Perfect cabin for a quiet getaway. I have stayed here 2 years in a row and love it! They have done a little updating which was a great surprise!

    Was this review helpful? Yes
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Management Response
    3 May 2017
    Thanks for your feed back. We constantly look to improve our guest experience. We look forward to your next visit.
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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    2 guests
    Adults2
    Children0
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