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“Customer service you must be joking”

Antelope Canyon Navajo Tours - Day Tours
Ranked #24 of 49 Outdoor Activities in Page
Certificate of Excellence
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Attraction details
Recommended length of visit: 1-2 hours
Reviewed 28 June 2018 via mobile

I have no idea what the staff problem was but they really need to be trained on customer service as the way they spoke to the people in front of us in the queue...wow they put up the prices of the tour and said we sent a email to everybody and when explained no email...well you best check your junk mail more often...well if it's the same email address as the reservation hello it wouldn't go to junk mail. Staff said well you either pay the difference or go...thats it. Would not recommended this place at all and would ring up to check if they haven't put up the prices if you have already booked a reservation in advance

2  Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"camera settings"
in 23 reviews
"navajo tour"
in 12 reviews
"confirmation email"
in 4 reviews
"truck ride"
in 6 reviews
"professional photos"
in 3 reviews
"helpful guide"
in 3 reviews
"parking lot"
in 14 reviews
"great tour"
in 14 reviews
"open truck"
in 4 reviews
"time slot"
in 6 reviews
"amazing shots"
in 4 reviews
"great tips"
in 3 reviews
"tour starts"
in 4 reviews
"pm tour"
in 3 reviews
"cell phone"
in 6 reviews
"power plant"
in 3 reviews
"light beams"
in 7 reviews
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42 - 46 of 415 reviews

Reviewed 25 June 2018 via mobile

Breathtaking! Nellie is an amazing tour guide [she works on weekends.]
We decided to visit here at the last minute and most other tours were already booked. So we followed advice of others and went directly to the entrance of the canyon.. . to Navajo Tours. And are we glad! The entrance is on route 98, between mile markers 299 and 300, about 5 miles outside of Page. Look for blue transports. It is not a fancy gated entrance!
Nellie is experienced and knew all the perfect spots for excellent photos. She quickly [as in~10 sec] made adjustments to my Samsung phone camera which really enhanced all photos and produced much better pics than my husband's expensive Nikon camera. Were we rushed thru? Yeah, a little-- it was a crowded Sunday-- but we had plenty of time to really savor the canyon. Nellie offered to take pics of us at special locations, often bent down on the floor of the canyon for the best shot angles.

A few notes:
1. If possible, use a restroom before u arrive. Porta potties are always nasty.

2. Bring bottled water. No other drinks allowed in the canyon.

3. No purses, backpacks, tripods allowed on sightseeing tours.

4. The tour goes into the canyon and then you turn around and go out the same way you came in. TAKE YOUR PICTURES ON THE WAY IN... you must exit quickly to allow new sightseers to get their pictures.

5. The canyon is a 3 mile bumpy ride from the entrance. You'll sit on open benches on the back of jeeps. [Thankfully, they have a roof over them to provide shade. It was over 100 when we were there... but the canyon was much cooler.]

6. We paid $60 each and then gave Nellie a nice tip. When we arrived, the next available tour was 2.5 hours away. We were advised to wait and we did. As it turned out, one of the busloads was a little short on the number they reserved, so we were able to buy 2 seats. Lucky us!

7. DO NOT MISS THIS! We've been in the area several times and never went to Antelope Slot Canyon. We made a 3 hour detour from our plans and soooooo glad we did. A few years ago, we took an amazing boat ride thru the canyon [horseshoe bend, maybe? ] and thought we saw it all.
I wish you all a wonderful, sacred journey!

Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

One of a kind tour. A must see if in this area. Nellie was an amazing tour guide and knew all the right spots for the best photos! We were able to get so many great shots.

Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

Be sure to book way in advance and not in the heat of midsummer. You can't miss this amazing walking tour through these canyons when you are in northern Arizona. Before 12:00 is best but the lightscaping is beautiful even in late afternoon. This well organized Navajo tour is historical and geographical . Even the trip to the canyons from Page is a blast in the back of the trucks. The tour guides are proud, knowledgeable and personable. Well worth the cost of about US $100 each. Not a place for young children because one needs to be present in the here and now when standing , listening and observing. The tour guides deserve our respect. Best to stay in Flagstaff and drive north for this.

Thank birdturd73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 June 2018 via mobile

Less than 1 km away from the Lower Antelope Canyon, the Upper Antelope is equally scenic, though wider and more comfortable.

There is a car park, from where you will be then taken into a minivan, which will drive for roughly 10 minutes into the desert to get to the entrance of the canyon.

Best times are between 11 and 13 to see the enchanting light beams.

Expect a big crow in every season.

Totally worthy.

Thank BoBre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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