I have no idea what the staff problem was but they really need to be trained on customer service as the way they spoke to the people in front of us in the queue...wow they put up the prices of the tour and said we sent a email to everybody and when explained no email...well you best check your junk mail more often...well if it's the same email address as the reservation hello it wouldn't go to junk mail. Staff said well you either pay the difference or go...thats it. Would not recommended this place at all and would ring up to check if they haven't put up the prices if you have already booked a reservation in advance
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