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Reviews (2 177)
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All reviewsthe reading terminal marketgreat locationacross the streetfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty bellrestaurant staffjefferson stationtop floorflower showhotel is locatedindependence hallhistorical sitesbusiness center
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19 - 24 of 2 177 reviews
Reviewed 3 weeks ago

I love staying at the Hilton Garden Inn. It's quaint, very clean with the most cordial staff. The location is great and the hotel has a warm and personal feel to it. They have a relatively reasonable breakfast buffet; and dinner is available from 5pm - 10pm.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 344lindat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

That’s an amazing location, walk distance to restaurants, city hall, sightseeing bus stops and few others touristic locations. By the way it’s just on top of the central market. Staff was amazing and very friendly.

Stayed: June 2018, travelled with family
Thank jose_ratj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We used this hotel as a base to be near Jefferson hospital and for that purpose, the location is excellent. Only a 7 minute walk to the hospital so convenient for visitors who may be visiting sick relatives several times a day. Room was comfortable and clean.

Stayed: March 2018, travelled as a couple
Thank salmoncake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Our experience is mixed. Con: Hotel rooms and hotel facility are dated. Musty rug. Dark hallways. Furnitures have chips and scratches. Pillow case ripped. Sink has cracks and wall paper peeling. Neighborhood is shady. Lots of homeless on street. No safe to lock valuable away in our room. Self parking is $37 for one day. Pro: Staff is friendly and accommodating. We were checking out but was still able to leave our food in their staff fridge until leaving the city. They arranged for us to stay on same floor as swim pool as requested. We got bottle water for each person upon checking in. We have two queen beds with one pull out queen sofa. Great for large family. Beds are comfy. Reading market and Chinatown right around corner. So many great eatery. Swim pool water was warm as reported by my teens. Neutrogena bath bar is great. Breakfast was great. Omlette station with fresh orange juice. Breakfast room was prob the best room of the hotel. Overall an ok experience. It’s pricey for the type of accommodation provided. I probably try Marriot down the block next time with the price I paid.

Stayed: June 2018, travelled with family
1  Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Hilton Garden Inn Philadelphia Center City, responded to this reviewResponded 3 weeks ago

Dear Tina K,

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the many issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

When a single night at a Garden Inn tops out near $350 with tax, you expect the property to at least match the brand standard. This one didn't. Entered via a dark, covered street in a mildly-distressed neighborhood, the hotel exuded a kind of clandestine vibe. Rooms were relatively clean, though bed covers on one were soiled [shoes?]. Bedding comfortable, air conditioning noisy ... but a reasonable night's sleep nonetheless.

Front desk service pleasant and prompt.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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