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All reviews bliss products starwood hotels philadelphia airport an early morning flight park and fly one night stay indoor pool wake up call bed was comfortable free shuttle lobby area shuttle service hip phl concert uber
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Reviewed 24 June 2018 via mobile

Stayed here because it was so conveniently close to the airport and we had an early flight the next morning. It seemed like a nice hotel but at night there were people outside yelling and screaming at like 10:00 PM while I’m trying to sleep and cars were honking their horns. It was very annoying and to top it off I could barely sleep anyways because the AC Unit was soooo loud!!!! When the AC wasn’t running it was so hot. The icing on the cake was returning from our trip and coming back to our car to find someone had hit it while it was parked here and the hotel doesn’t have cameras?!? So weird. They said they’re not responsible for this. I am never staying here ever again and will not recommend this hotel to anyone.

Stayed: June 2018, travelled with family
Thank Kreigert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric J, General Manager at aloft Philadelphia Airport, responded to this reviewResponded 29 June 2018

Thank you Kreigert for the feedback. I do apologize that you had this type of experience during your recent stay and do hope the staff was able to assist with the AC and people being loud as soon as they were informed. I too had a similar experience at a mall with my car, it amazes me how inconsiderate some people are when they know they hit something and do not leave any information. I do hope you had a great trip to Hawaii
Sincerely
Eric Jolikko
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

Got laied over in Philadelphia 2 nights and staying here made the layover worth it.

Rooms were just as advertised. Hotel is very modern. Shuttle to Airport every 20 min. Also small shuttle as requested to local stores.

Best staff I have ever meet at a Hotel. Angelica, Tamika, Angel, Nikki, and Tamara. Are a rock star team! The security, and Building staff were all friendly and helpful!

I did not have any big issues when I was here. If I asked for anything that I had a need for the staff worked to take care of.

P.S. If you use Spotify, there is a code you can scan on the graphic on there desk that will get you a playlist of some sweet jams!

Stayed: June 2018, travelled solo
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric J, General Manager at aloft Philadelphia Airport, responded to this reviewResponded 24 June 2018

Thank you J B for the great recognition and rating review … we truly appreciate it!! I do hope the rest of your travel went well!
Sincerely
Eric Jolikko
General Manager

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Reviewed 15 June 2018 via mobile

I stayed here in order to see a concert at a nearby arena. He shuttle took us to and from the airport for free. The hotel is nice and clean; very modern. A serous personal issue came up and the manager helped us with great consideration. I recommend it

Stayed: June 2018, travelled as a couple
Thank oestepr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric J, General Manager at aloft Philadelphia Airport, responded to this reviewResponded 17 June 2018

Thank you oestepr for the very nice review
Sincerely
Eric Jolikko
General Manager

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Reviewed 13 June 2018 via mobile

If you are used to hotels with clean sheets, quiet atmosphere, and nice amenities, DON’T stay here. I found a dirty stain on my sheets when inspecting the bed, the atmosphere is dark and dank, a plug in near the sink didn’t work, and it’s too close to the airport with lots of noise. It looks like Sheraton attempted to make it a trendy hip hotel but failed miserably. It looks like a motel..this is my second time staying at a hotel near the airport and won’t do that again either. I attached pics of the room, the stain on the bed, and the door missing the key pad.

Stayed: June 2018, travelled on business
Thank jennifercX3524XZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric J, General Manager at aloft Philadelphia Airport, responded to this reviewResponded 17 June 2018

Thank you for your feedback. I do apologize that your stay wasn't as expected
Sincerely
Eric Jolikko
General Manager

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Reviewed 3 June 2018 via mobile

Staff here is amazing. Very attentive and super friendly. The hotel is showing wear and in need of refurbishing. Convenient location next to airport and quick trip into the city. No real restaurant in the hotel but you can walk across to Sheraton or Four Points that share the property.

Stayed: June 2018, travelled on business
Thank xjfiles77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric J, General Manager at aloft Philadelphia Airport, responded to this reviewResponded 3 June 2018

Thank you xjfiles for the feedback
Warm regards
Eric Jolikko
General Manager

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