We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Emotional, educational and unforgettable”

The National 9/11 Memorial & Museum
Ranked #4 of 1 196 things to do in New York City
Certificate of Excellence
More attraction details
Attraction details
Fee: No
Recommended length of visit: 2-3 hours
Owner description: Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
Reviewed 2 April 2018

Your trip to NYC probably includes some really fun and exciting stops. This isn't one of them. But, please make sure you include this in your travel plans. Just walking up the memorial brought tears to my eyes. The symbolism and magnitude are unforgettable. The museum is much larger than I expected. It was very crowded (even on a spring day), but worth the effort to stop, learn, listen and understand. This tragedy is a huge part of American history, and the artifacts will help preserve its importance. I thought it was very important to share this experience with my children, and I am glad I did.

Thank NeptuneBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (81 035)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"who lost their lives"
in 3 551 reviews
"fitting tribute"
in 1 152 reviews
"twin towers"
in 2 378 reviews
"moving tribute"
in 931 reviews
"emotional experience"
in 1 213 reviews
"new york"
in 5 564 reviews
"beautiful tribute"
in 1 145 reviews
"first responders"
in 692 reviews
"survivor tree"
in 596 reviews
"loved ones"
in 1 001 reviews
"heart wrenching"
in 534 reviews
"guided tour"
in 1 512 reviews
"the world trade center"
in 550 reviews
"freedom tower"
in 741 reviews
"visiting nyc"
in 635 reviews
"victims"
in 4 418 reviews
"names"
in 5 181 reviews
Filter

2 362 - 2 366 of 81 083 reviews

Reviewed 2 April 2018 via mobile

Still can’t believe that such a heartbreaking incident could have happened. What was done afterwards with the space is extraordinarily well designed and developed. The water that flows constantly brings inner peace and all the names just bring a tear to the eye. RIP

Thank Jj B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

We pre booked the memorial walk and museum entry ahead and I would recommend this as it was very busy. The memorial walk was well worth doing, our guide was fantastic and you learnt so much more than just walking around on your own. He shared lots of stories with you, many of which were not easy to hear but you felt you had to hear them. We then went into the museum and watched the 2 short films they had, again worth doing. The museum was really well done but very difficult at points but I am so glad we made the effort to go, I think it something you have to do when you visit the city.

Thank fsba20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

The design of the whole site, both inside and out, is a perfect memorial to those who perished, and to those who lost their lives in their unselfish attempt to save as many as they could. It also serves as a fitting tribute to the survivors, too. God bless.

Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 April 2018 via mobile

A memorial well worth the money and time. It’s extensive with details on all 4 flights that were part of the plan. Details include those who successfully got out and those unfortunately who were affected either in the attacks or from helping those affected. Good use of a variety of media and artefacts. So very sad but I would recommend a visit.

Thank Teresa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The National 9/11 Memorial & Museum also viewed

 

Been to The National 9/11 Memorial & Museum? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing