Location is amazing, just two blocks from the Empire state, the same from Macy's and the subway.
Other good points, room was nice, good size clean and well equipped. Staff are always friendly and helpful, I think we should have asked them more questions as their answers always detailed and with a smile.
The hotel could easily be a 5 point "excellent" only one lift was working during half or our stay. Breakfast room became quite crowded especially on weekends and food wasn't re-stocked quickly enough. If you hit it at the wrong time there could be no where to sit but that would be ok as there won't be food either! The room (rear of hotel on floor 6) was also quite noisy due to air conditioning from the next building, although quite loud the noise was consistent (and constant) so it didn't effect our sleep.
The worst bit and easiest to solve was the cleanliness of the hallway carpet. It wasn't cleaned at all in our week long stay, evident by some of the larger pieces of debris being there all week.More
- Free Wifi
- Breakfast included