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Reviews (8 430)
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All reviewsseaport villageharbor toweruss midwayconvention centerhuge hoteladult poolwithin walking distancecoronado islandgaslamp quartercorner roomself parkingthe gas lamp districtbusiness conferencepetco parkfire pitfloordowntown
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94 - 99 of 8 430 reviews
Reviewed 4 weeks ago

Beautiful property, great location to downtown San Diego. Close to baseball park, Gaslamp district, Sea Port Village. Room was wonderful had an awesome view of the marina. Hotel staff make you feel welcome from the moment you arrive and during the entire stay. Staff always willing and available to give suggestions and directions to anywhere.

  • Stayed: July 2018, travelled on business
    • Location
    • Service
Thank Victor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Staff everywhere was great.
Grand breakfast is awesome.
They give $10 a night credit that can be applied towards hotel dining.
Swimming pool was clean and refreshing.
Location superb. Right in the heart of downtown and can easily walk to Seaport Village, the Marina and also rent boats.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Muhammad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel was much less than I expected for the price. There were renovations outside of my room, the sink was cracked and dirty, the shower was scolding hot and the AC barely worked. It was in a great location though.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank z0eyfina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is my 5th stay at this hotel. I love it here! The hotel is beautiful and well appointed, it's next door to a lovely shopping village and there are plenty of restaurant choices. The staff is top shelf!

  • Stayed: July 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kathrynbD4865NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

While the hotel is very nice they have quite the gimmick going. We were there for a convention and upon check-in they told us our room was not available, but we could get a room for an additional $25 a night. The rooms were booked in February and the entire convention had been booked a year before. The Hyatt did this to almost everyone from our group except for the people they flat out told had to stay off site.

Certainly not a way to get repeat conventions.

The hotel was very nice, they were very clean, and the staff was friendly when they weren't strong arming you at check-in. Service was hard to find in the lobby bar/restaurant. Brew 30 service was good as were the beer selections.

Stayed: July 2018, travelled on business
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Hyatt_SD, Guest Relations Manager at Manchester Grand Hyatt San Diego, responded to this reviewResponded 4 weeks ago

Thank you for taking a moment to share your experience with us, we truly apologize that our care and commitment was not properly showcased during your stay with us. We appreciate you constructive feedback and will share it with our entire team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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