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Reviewed 16 July 2018 via mobile

The hotel is situated at an excellent location , 5 mins walk to a big plaza , 5 mins walk to Seashore , 5 mins to the top commercial centre.....Hotel is a modern design one . Staff serve with nice hospitality esp front desk Ruben . My room facing the sea is nice . It has GYM, swimming pool, business centre ....and everything you need
Barry NG
Director of TLS Travelling and Leisures without Strangers

Stayed: July 2018, travelled on business
Thank Barry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this reviewResponded 17 July 2018

Barry N - Thank you for this fantastic review! We're thrilled Ruben left such a positive impression and our great location. We look forward to your next visit!
Remain Well,
Alyssa Turowski

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018

Mistakenly booked our stay at another hotel one day later than needed. After a quick search of available hotels we decided to go with The Westin. Upon arriving we were warmly greeted by Janely. She kindly checked-us and kindly took care of a few requests we had in the process. She also did an outstanding job of breaking down the hotel's amenities and surrounding area. Even though it was only a one-day stop, everyone in the family had a fantastic stay here.

  • Stayed: July 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Ramon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this reviewResponded 17 July 2018

Ramon M - Thank you very much for your review! We are very lucky to have Janely on our team! She absolutely enjoy what she does and we will be sure to pass along your kind words to her! We are glad that you enjoyed your stay with us and we hope to welcome you back soon!
Be Well, Alyssa Turowski, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

The Westin Downtown San Diego was great for my business trip this week. Before i get to how good it was there are two things that could have been better: the air would not keep my room cool, this could have been due to the unseasonably high temps, and then the breakfast buffet down in the lobby was nothing to write home about. Other than that, the rooms were very clean and had wonderful linens and amenities. LOVED the lavender balm next to the bed.

Stayed: July 2018, travelled on business
Review collected in partnership with this hotel
Thank ashlynblakefreeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this reviewResponded 14 July 2018

ashleyblakefreeman - Thank you for taking the time to share your feedback with us.The high heat can have an impact on how the AC, however typically we do not have an issue. I'm sorry the buffet didn't meet expectations! We did just transition to a new menu, I hope you will give it another try on your next visit or consider some to new menu items.
Be Well, Alyssa Turowski, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

The location in the heart of downtown was perfect, within walking distance of the harbor, seaport, Gaslamp District, etc. The room was very clean and spacious. Downside: charging $49/day to park our car!

Stayed: July 2018, travelled as a couple
Review collected in partnership with this hotel
Thank cwilsonjensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this reviewResponded 14 July 2018

cwilsonjensen - Thank you for sharing your review with us. We're thrilled that found our location perfect for the needs of your visit. We do offer the option for curbside service Valet with in and out privileges, however there are several self parking options to choose from as well that are not affiliated with the hotel. Thank you again for your valuable feedback, and we hope to welcome you back soon.

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Reviewed 13 July 2018

Polite and responsive staff. Rooms are well kept and quiet. Your needs will be fully taken care of if not they'll do the best to accommodate you. Recommend signing up for the spg member to receive additional discounts and services.

Stayed: July 2018, travelled on business
Review collected in partnership with this hotel
Thank Dcweedenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this reviewResponded 14 July 2018

Dcweedenson - Thank you for sharing and for being a loyal SPG member! We love hearing glowing comments about our service and thank you for recognized the team for their efforts.
Be Well, Alyssa Turowski, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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