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Holiday Inn Express & Suites Tupelo
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Reviews (169)
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92
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All reviewsstayed heregreat room and breakfastwarm cinnamon rollshi expressno petsroom was cleanfree beerwould stay here againbusiness tripking suitehotel is beautifulnext morningyogurthappy hourthe breakfast areafront desk personnatchez trace parkway
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13 - 18 of 169 reviews
Reviewed 3 October 2017

I had no problems with this place. It was clean, had excellent and friendly staff, and the bed was fantastic. The location of this hotel afforded the quietest night I've experienced. Breakfast buffet was good and the warm cinnamon rolls were wonderful. Lisa, who managed the buffet was one of the friendliest and efficient employees I've met. I'll go back.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank fivesolasturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

I cant say how awsome this Hotel is. IHG pts paid for it and they gave us a hugte King Suite. Has a Bar and Restaurant prices arnt bad. Had a great breakfast buffet. Natchez Trace stop if you are looking for an awsime comfotable Hotel.

Stayed: July 2017, travelled as a couple
1  Thank Jeremy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017 via mobile

Super friendly and fast service. Always helpful. Rooms always clean and fresh. Easy check in and check out. breakfast was interestingly good and hot for buffet style and the breakfast room was always clean.

Stayed: March 2017, travelled with family
1  Thank babycatlori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lezlie P, General Manager at Holiday Inn Express & Suites Tupelo, responded to this reviewResponded 30 August 2017

Dear Baby,
It sounds like we knocked it out of the park with your stay! We are happy to know you had a good time. Please visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

Pool was dirty and super cold. The front desk person had no smiles. After a long trip a smile is nice. Manager reception was popcorn and gross beer. Lots of door slamming. This is not a place to go if you need some rest. Did not receive the room I requested as a holiday inn rewards member. It's not like they were crowded..... Rooms show some wear and tear. Bed was sooooo hard!! Breakfast was fine.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank JenJen123123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Tupelo, responded to this reviewResponded 6 July 2017

Dear JenJen123123,

Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. I am very sorry for the experience you had with the service and response you received from our staff. I am also sorry we are not able to honor your room request and the cleanliness of our swimming pool did not live up to your expectations. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

Stayed here one night on a business trip. Very clean and updated rooms. Breakfast was good...try the rolls. Also had a little happy hour as well on Thursday night. Would stay here again. Friendly staff.

  • Stayed: June 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank TRMNTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lezlie P, General Manager at Holiday Inn Express & Suites Tupelo, responded to this reviewResponded 30 August 2017

Dear Valued Guest,
We are so happy to know you enjoyed your stay. We hope you visit us again. We will have those cinnamon rolls hot and ready waiting for you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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