The rooms were nice but it was not cleaned. Used soap was left in the shower and bathroom wasn't cleaned.More
- Free Wifi
- Free Parking
The rooms were nice but it was not cleaned. Used soap was left in the shower and bathroom wasn't cleaned.MoreShow less
I do apologize for your room condition. I would like to speak to you to discuss this further and to make this right for you. This is certainly not our standards at all.
The staff was very friendly and knowledgeable about the city. The hotel was very clean. The check-in process was quick and simple. The rate of the Tom was very affordable. I will stay here every time I'm in the area.
Thank you so much for your survey! Call 662-680-8887 for the best rates !
Waited at check-in only to find out that we would be in 2 king rooms instead of 1 double due to internet overbooking - traveling as a family. Bathroom was dirty with black along grout lines in shower and shower doors. Toilet seat up with urine drips all over toilet. Disgusting. Will not stay again.
Please call me at 662-680-8887 . I would like to discuss this with you and try to make things right for you.We did not charge for the extra room due to the overbooking. I will certainly get with my Housekeeping Inspector to see what happened and take action.
Look forward to hearing from you,
Very nice ! My flight got pushed back until 6pm they let me and my daughter stay later than 11am checkout . We checked out at 3pm
Thank you so much for your kind words! We do strive to make each and every stay of our guest 100% satisfactory!