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Reviews (8 690)
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All reviewsboston cream piefreedom traillast hurrahparker house rollsselect guestjfk proposed to jackiegreat locationhistorical hotelrooms are smallan older hoteldeluxe roomwithin walking distancehistoric bostonquincy marketcentral locationfaneuil hallthe north end
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Reviewed 2 April 2018

First Impressions are everything... Valet and Porters outside were great! Greeted right away when entering the building, all luggage was handled perfectly, and we had many little bags (traveling with a 19 month old kid). Front desk staff was spot on. We checked in online, room was ready and waiting prior to 3pm. We love the old feel charm of this property. Everything is well maintained, etc. Yes it is old, but it's historic. Our room was great! The fitness center on the Lower Level was perfect! Also the "Omni Kids Club" was really cute. They had a little backpack, with some activity pads, cards, crayons, etc. I'll tell you those items came in handy for 3 days. Also the Milk and Cookies in the room were an amazing treat! Also my son loved the little Towel Bunny!! This makes everyone feel "at home". We only had Breakfast at the hotel, the buffet was spot on. The WiFi was nice and quick, with easy connectivity. I highly recommend this hotel.

Room Tip: Close to parks, shopping, historical landmarks...
  • Stayed: March 2018, travelled with family
    • Value
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Thank RV-Bethel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Love staying at the Omni. Very friendly staff, rooms are very clean and beds extremely comfortable. It conveniently located for walking distance to most sites and restaurants in the Boston area. I have stayed there several times and will definitely stay there in the future.

  • Stayed: April 2018, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank 822lenyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Yes, she's old. But my oh my, she is grand. The rooms are small but clean and comfortable. The staff is first rate. Location is close to the Freedom Trail, many historical sites and restaurants. From start to finish, a great stay. And you must try the Boston Cream Pie!!!

  • Stayed: April 2018, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank S6492VObarbarac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

My husband and I were looking for a top Hotel to stay in for the night following a show in the Theater District. Excellent service top to bottom. I would highly recommend this hotel. They went out of their way to make sure that we were comfortable and happy. The front desk, the bellman, valet, ease of check in will all fantastic and very professional.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank eyellin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 2 April 2018

We really enjoyed reading your comments and greatly appreciate your recommendation of our hotel......thank you for choosing us!

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Reviewed 1 April 2018

Not a very welcoming place , run down dirty and badly managed. Possibly the worst Reception staff in an American Hotel . Totaly inflexible and actually go out of their way to make life as difficult as possible for a paying guest . Valet parking badly run .

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank fobrie446943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 2 April 2018

It seems apparent that your experience of our hotel was an unusual one and likely impacted due to circumstances not expressed in your review. We certainly apologize that things did not match up with your expectations and invite you to try us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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