Beautiful old dame of Boston. Everything was lovely, great location and the staff were lovely. Shame I only had one night there would have liked to stay longer, I miss Boston and will dog back very soonMore
Beautiful old dame of Boston. Everything was lovely, great location and the staff were lovely. Shame I only had one night there would have liked to stay longer, I miss Boston and will dog back very soonMoreShow less
Feel free to return anytime and stay longer, we'd love to have you back!
There are some great elements to this hotel including its historical nature and excellent service. Unfortunately, there are some downsides too. The walls are thin and some updates to the rooms feel overdue.
Everything went well, everyone was very accommodating. I needed a fridge for medical purposes and it was no problem at all which I appreciated. Servers and room service was GREAT. My only compliant is the wifi, very weak signal and had issues on phone calls and business work.
This hotel had an amazing location with friendly staff and clean rooms. Eveyone nade you feel welcome and the hotek was beautiful. We will definitely be staying here again in the future. Would highly recommend .
Thank you very much for your business AND your recommendation!
We had a great stay here. It has beautiful lobby, restaurants and rooms that take you back to earlier days of luxury. It was centrally located so we could walk to all of the central Boston attractions. We had drinks and desserts at the hotel which were delicious, and grabbed coffee each morning at the attached shop. All staff was friendly and helpful. My only negative comments: Bathroom was a bit inconvenient with a very small shower and there was no counter surface to put toiletries. We were awakened by trash pick-up in the middle of the night on the street below.
First Impressions are everything... Valet and Porters outside were great! Greeted right away when entering the building, all luggage was handled perfectly, and we had many little bags (traveling with a 19 month old kid). Front desk staff was spot on. We checked in online, room was ready and waiting prior to 3pm. We love the old feel charm of this property. Everything is well maintained, etc. Yes it is old, but it's historic. Our room was great! The fitness center on the Lower Level was perfect! Also the "Omni Kids Club" was really cute. They had a little backpack, with some activity pads, cards, crayons, etc. I'll tell you those items came in handy for 3 days. Also the Milk and Cookies in the room were an amazing treat! Also my son loved the little Towel Bunny!! This makes everyone feel "at home". We only had Breakfast at the hotel, the buffet was spot on. The WiFi was nice and quick, with easy connectivity. I highly recommend this hotel.