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Reviewed 21 June 2019

Was at the Boston Harbor Hotel for a client event and from the get go, it was spot on. Pulled up to check in and the valet had my car empty before I could put my jacket on. Told him I’d need to get the car in a few hours and when I walked out he pulled up with it. The staff were incredible, front to back. Every person went above and beyond. Chef Dan Bruce has the food side of the Hotel running as well (or better than) as any restaurant I’ve been to. Food choices were vast and the preparation, execution and delivery were absolutely tremendous. Hell, even this snacks in the bar late night were incredible. Rooms are super clean, spacious and everything you might need or want was at your fingertips. The BHH has been solid since the day it opened. It’s really great to see that they’ve not only kept up the great work, but that they are doubling down on it. Just spectacular!

Room tip: Get a room with a view, lots to choose from and they are all great.
Date of stay: June 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank SkipM783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 24 June 2019

Skip, it's our pleasure at the Boston Harbor Hotel to provide unparalleled service, exceptional dining, and classically current luxury. We're thrilled by your generous praise and five-star rating and hope to welcome you back soon!

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Reviewed 18 June 2019 via mobile

We wanted to stay by water with good walks for dog and pet friendly hotel and figured we would pay the higher price for 2 days. Great location if you want to be by Harbor and things to do there. Bellmen very friendly, rest of staff ok but not overly friendly. Great view of harbor, clean room, hotel and area in general. Price to stay really much higher as nothing about hotel stood out. It’s the location. Appears many business people and we were on vacation and casually dressed. Good to try but will stay somewhere different next time.

Date of stay: June 2019
Trip type: Travelled as a couple
2  Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 19 June 2019

Shane, thank you for taking the time to share your feedback about your recent stay at the Boston Harbor Hotel. While it’s wonderful to hear that our exceptional setting, relaxing accommodations, and some helpful staff impressed you, it’s disappointing to hear that we failed to completely win you over. We hope you’ll give us another chance to improve your impression of us!

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Reviewed 18 June 2019

My husband and I love a High Tea from time to time, difficult to find a great place for High Tea although we've found a few. The High Tea here is a 10! Location, staff, food presentation & flavors 10! The waterfront location on Boston Harbor is so beautiful, then we get seated at our table for two and we see fresh rose peddles scattered, our server(s) acted as if they were so happy to wait on us, the selection of teas were plenty and really wonderful. Now the amazing display of the tea tier was crafted with not just beauty, but flavors that danced on your pallet. This will be a place that I will take my daughters, daughter in law's and granddaughters to every year. Thank you for a truly magical experience!!!

Date of stay: June 2019
2  Thank hardtoplease4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 19 June 2019

Serving a beautiful, delicious Afternoon Tea is a special pleasure for us at the Boston Harbor Hotel, and we couldn’t be more delighted by your enthusiastic and lovely review. Our breathtaking location along the harbor adds to the elegance. It is a delight to hear that you will be returning and can’t wait to welcome you back!

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Reviewed 17 June 2019

We've visited Boston a handful of times in recent years and have stayed at the Boston Harbor Hotel on two visits. We will be back to Boston and we will stay here again.

The Boston Harbor Hotel sets the standard in service on all fronts from the door staff (always grabbing the door, remembering you, and offering water after a run) to the front desk/concierge team (offering great recommendations for new bars/restaurants, accommodating requests, and being knowledgeable about the town happenings that day).

The hotel also does a great job of integrating old school service with technology (tablet devices in the room that can be used to read the newspaper and request the valet bring your car around, among other things). The rooms are clean, well appointed, and the views of the harbor from the rooms are beautiful.

The rooms are not cheap but the upgrade in quality/service well outweighs the increase cost. We will be back and we recommend the Boston Harbor Hotel to everyone visiting Boston.

Room tip: Rooms facing the harbor have great views.
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank tmgelsinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 19 June 2019

We are pleased to have earned the honor of being your preferred hotel in the Boston area, and we appreciate your kind praise and five-star review. Our staff is passionate about caring for our guests and they will be delighted by your lovely comments. It’s also wonderful to hear that our helpful amenities enhanced your visit and that our relaxing accommodations and stunning views continue to exceed your expectations. Returning guests are very special to us and we look forward to welcoming you back to the Boston Harbor Hotel again soon!

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Reviewed 17 June 2019 via mobile

This hotel exceeds expectations in terms of quality and service. While it is obvious that based on price and name all is expected to be of great quality, it is not always the case with other hotels. In this case, staff, hotel and services are what they’re supposed to be. Visit the spa, lap pool is excelente and their staff there is nice and efficient as well. Food at the hotel is very good!!

Date of stay: June 2019
Trip type: Travelled on business
2  Thank EddyS777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 17 June 2019

Eddy, we couldn't be more thrilled by your kind comments about our beautiful hotel and exceptional service. At the Boston Harbor Hotel, it is our pleasure to offer our guests a five-star experience, from the delicious cuisine and relaxing Rowes Wharf Health Club & Spa, to accommodations that are the epitome of classically current luxury. Thank you for taking the time to share your thoughts and we hope to see you again when you return to Boston!

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