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“Outstanding customer service and beautiful...”
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Very good
7 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
San Francisco, California

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
smorelan
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding customer service and beautiful accomodations.”
Reviewed 13 October 2016 for a stay in October 2016

I can't say enough good things about this location and the staff. The facility is beautiful and our 1 bedroom presidential suite was roomy and extremely comfortable for three people to share. We were greeted by Roberto with hot cookies and lemonade and it just got better from there. The time share desk shares concierge duties and they were fabulous. There was zero high pressure to attend a time share presentation and they went the extra mile to get us Alcatraz tickets and give us a great San Francisco experience. Big shout outs to Julia and especially Peter. Carmen was very helpful too. I loved this location and would highly recommend staying here.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Service
Liked best: The customer service of the entire staff. It was refeshing and uncommon
Liked least: I have ZERO complaints
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan3024
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Timeshare!”
Reviewed 23 June 2016 for a stay in June 2016
1
person found this review helpful

Be warned - this place requires a lengthy timeshare meeting.
The room itself was marvelous, the front desk staff very nice, lobby and hallways nice. Beds were comfortable. This is not a hotel, there is no room service, no daily housekeeping.
Great, central location, but always head left as you leave the hotel, the Tenderloin is changing, but its not there yet.

Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Jun 2016
Thank you for your stay. There is no requirement to attend a sales presentation with our rentals. The resort does have a timeshare sales office and sometimes offers gifts to attend a sales presentation, but not required with the rental. It is your choice to go or not.

We do have in our listing that there is no daily housekeeping.

Thank you
Michael
WOW condo rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OlavEngeb...
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice stay, but remember it is timeshare...”
Reviewed 15 May 2016 for a stay in May 2016
2
people found this review helpful

Traveled to SF for vacation: The pictures shown at ads are not representative: At arrival assigned to a condo with no view at all, and with noisy air-condition outside windows. Contact with the front desk were able to solve this - but with the disappointment that the very nice unit located in 7th floor were not cleaned, and ended up at 6th floor. Very nice unit. Air-conditioning not working but fixed by a very nice staff member (engineer). Had to be fixed again when colder weather two days later when heater was out of order.
The timeshare establishment convinced us to enlist for a free chef-made breakfast that turned out to be a very simple buffet style breakfast, with a rather aggresive 2,5 hour marketing meeting trying to sell us membership in the Wyndham Club. However, we were awarded a restaurant check of $100 for this, which were spent at a very nice restaurant the day after.
In total: A very nice place to stay in SF. The one bedroom condo worked out fine in the end, and the staff were very helpful. We recommend the place, but remember the timeshare nature of the site....

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How easy was key pickup/access to the property? Overall condition of the property
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Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andres K
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay in SF”
Reviewed 22 March 2016 for a stay in March 2016
2
people found this review helpful

I was wisiting a conference in SF and the location was perfect to acces the city by foot. It was also quite comfortable to hop on a cable car (2 blocks away), or board any other transportation on Market Street.
The welcome was great, we got some very useful information that helped us quite a bit. The staff was very helpful (be it about a location of a nearest gas station or a good place to dine). Complementary take-away tea&coffee throughout the day was really convenient during the whole stay.
The room was more than I was expecting - stylish, well maintaned and with two separate rooms (living and sleeping) and two TV screens. Thanks to kitchenette we could prepare our own food during the stay. There was also lawndry room, a gym and small relaxation room free to use.
It was hard to leave and I would definately stay in Wyndham Canterbury in the future.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The room and the location
Liked least: We compromised on the view to get a quieter room. Otherwise would have opted for higher floor and view on the city :)
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poussinet...
Aix-en-Provence, France
Level 5 Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 29 August 2017 for a stay in August 2017
Google Translation
1
person found this review helpful

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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