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San Francisco Marriott Marquis
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Reviews (6 418)
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81 - 86 of 6 418 reviews
Reviewed 2 weeks ago

I was here for a huge medical education conference and was very disappointed in the options for internet. I feel like its staple and trying to nickle and dime hotel guests is just poor service. The conference brought in a lot of review as students from all over the region were present yet we could get access to the conference password or the conference WiFi and the guest WiFi was only valid for 24 hrs. Students and exhibitors were also disappoint in the lack of cellphone reception many of the rooms we spent most of our time in, Granted that is less of an issue with the hotel and probably more to do with out network providers, doing downstairs for a session was very disheartening. As a millennial I would never stay here again for more than 24 hrs because of the crappy WiFi options.

Room Tip: The hot water heats up very quickly so be careful not to get scalded.
  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank chj0seph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at San Francisco Marriott Marquis, responded to this reviewResponded 2 weeks ago

Dear chj0seph,

Thank you for choosing our hotel for your recent stay. We apologize for the problems with the internet service during your visit. We appreciate your feedback and would welcome an opportunity to restore a favorable impression the next time you are in our area.

Chris S.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

I had a couple issues with my room when I checked in and help arrived right away - they replaced my fridge that wasn't working, and fixed an electrical outlet that wouldn't reset. There was no noise from above or around us at all - so I could get a good night's sleep!

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lesliegest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at San Francisco Marriott Marquis, responded to this reviewResponded 2 weeks ago

Dear lesliegest,

Please accept our sincere thanks for taking the time to review your stay. We are thrilled to read that our staff took excellent care of you and you had a good night’s sleep while you were here. We look forward to welcoming you back soon.

Chris S.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Great hotel. Convenient to many things to do. Nice restsurant and a convenient grab and go downstairs. Small but great look out lounge at the top. Clean rooms and comfortable. Veey nice staff. Expensive to park but probably similar to others.

Stayed: March 2018, travelled on business
Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at San Francisco Marriott Marquis, responded to this reviewResponded 2 weeks ago

Dear Janet R,

Thank you for choosing the San Francisco Marriott Marquis. We are thrilled to know we exceeded your expectations for a perfect stay and loved everything we offer. We look forward to welcoming you back soon.

Chris S.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

My friends and I stayed one night in San Fransisco because our plane landed late and we wanted to enjoy some good Sushi before heading to Napa. This hotel is in a great location! Bloomingdales and the mall is right across the street! There is also a Denny's as a breakfast option and there are other several stores and restaurants located around the hotel. The hotel staff was very friendly and answered all of our questions. This particular Marriott is very large and it is easy to get lost. The room was a standard hotel room. The location of the hotel is what makes it so great! Before departing for Napa Valley we had breakfast in the hotel. The buffet was ok. It was priced at $32 which is to be expected at a hotel in a major city, however the items on the buffet were not that great but the made-to-order omelets and waffles were decent. The fruit was very tasty and there were options such as toast, smoked salmon, etc. That made-up for the hot buffet items. The best part of this hotel is the rooftop restaurant on the top floor, "The View". It is truly a magnificent view! It was also quite crowded for a Monday night which lets me know that Friday and Saturday nights must be super crowded. My friends and I did not stay long because we were exhausted from our flight, but I would love to go back and stay longer. This is a great hotel, but I do not think of it as having luxury accommodations, but if you want to be close to everything and engage with a great staff then I highly recommend the San Francisco Marriott Marquis.

Room Tip: Ask for a room in the towers for a city view.
  • Stayed: March 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Tbowie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We stayed here for three nights last weekend. Had a great time! It was a group of ten of us. The hotel is in a great location close to attractions. We walked to china town one day and walked to Union square to get on the hop on hop off city tour bus. There is a target right beside the hotel and Starbucks close by as well. We walked to Denny's and Mel's drive in for breakfast. The hotel was very nice and clean. The concierge was very helpful. We went to the 39th floor lounge one evening for drinks...nice view from there! We flew in in the morning so we called a few days before and asked for an early check in. They said they would see what they could do for us....we all were able to check in early! I would definitely stay there again.

Stayed: March 2018, travelled with friends
Thank Ajaxannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at San Francisco Marriott Marquis, responded to this reviewResponded 2 weeks ago

Dear Ajaxannie,

Thank you for taking the time to share that your stay at the San Francisco Marriott Marquis was perfect in every way! We are thrilled to know you loved everything we offer, especially our convenient location. We hope to see you and your friends again soon.

Chris S.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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