The fact that when I walked into the front desk to check in another guy just made his way in front of me and they helped him while it was clear I was standing in line. Also my vehicle was broken into which was a shocker….of course their cameras didn’t work. Never staying here again 😞
Avoid the Cow Hollow Inn at all costs
Dirty
Bathroom
Dirty sheets and towels
No housekeeping service to change linens or bring fresh towels
Highly offensive staff who have no hospitality training
A one star hotel
I booked two rooms in this inn, having read the comments I paid extra to get a room off the main road, so we were put on a side road next to the main road!!
The windows are old and do not stop any noise, you can even hear people talk as they walk by
And then to add to the noise we had to deal with the ice machine outside our rooms which chuck ice out every hour, and the constant whistle of the machine itself.
The lift is old and works when it feels like it, sometimes quicker to walk down the stairs
The room itself are not too bad, some areas around the windows need fixing, but overall nice rooms
Check in was smooth enough and the reception staff are very helpful.
There are plenty of places to eat around the inn and it appears to be a nice area.
This is not a place you should stay if you like sleep, as we have not enjoyed the constant noise of the cars and trucks and people walking home all hours of the night
My parents do not have the best hearing and still find this place very noisy
Finally not having a fridge in your room is a big let down, why in such a hot climate you are not supplied a fridge is beyond me!!
PROS:
*Spacious room and bathroom (good for family, kids on floor, plenty of countertop in bathroom, king-sized dresser under TV)
*Clean (bathroom refreshed in last few years)
*Corner room had 2 windows
*Relatively quiet (hardly heard any neighbors above or next door--note I had room farthest from from elevator, tucked away in corner, next to fire stairs #239; little traffic as faced other buildings)
*2 side chairs
*Roll-gate protected underground parking, well lit, not too cramped, accessible by room key only for safety; plenty of parking on a weeknight at least
*Entire building accessible by room key only
*Easy walk to plenty of restaurants on Lombard, Chestnut and in between (recommend Las Mestizas for casual, outdoor or to go)
*Bikes fit in room and easy to get to Fort Mason, maybe Fisherman's Wharf.
Also near Palace of Fine Arts, Pier 39, waterfront park, Marina cinema.
*If I wanted to live here, Marina would be nice choice of neighborhood (costs not withstanding)
*Fan optional in bathroom
*2 electrical outlets by desk easily accessed on side wall (don't have to crawl under our move furniture)
CONS
*I was on crutches and put in farthest room from anywhere
*Have to pick up food delivery at front desk (again, crutches)
*Furnishings dated (without charm)--1980s?
*Only one electrical outlet on each lamp base and no USB outlets near beds or desk (do I plug in my sleep machine or phone or computer, hmmm)
*No bell service but maintenance helped me
*No night light guidance on bathroom switch
*King bed came with 4 fluffy pillows smaller than standard, 2 sham pillows; wanted to swap out 2 pillows for something larger, flatter or feather
*Bed only moderately comfortable; can feel mattress contents, no cushion, padding or memory foam
*No room service
*Minimal, low quality bathroom amenities (just shower cap, soap, makeup wipe; never saw shampoo, conditioner, lotion)
*Windows don't open
NEUTRALS
*Didn't use heat/A/C but appeared to be thermostat controlled though wall-based supply by windows
*Towels moderately fluffy/thick
*TV not Smart (can't use streaming services); I didn't investigate any premium channels
This was a great location. We booked the premium room which was at the rear of the building, so we weren't bothered with any street noise.
The rooms were spacious enough for 3 adults and lots of luggage (last few nights in USA). The beds were comfy.
We were near public transport and a short walk from Giaradelli Square & Fisherman's Wharf.
Only downside was no fridge in the room.
