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Reviewed 4 weeks ago

Plus: Spacious units with washer and dryer and well stocked kitchen. Very comfortable beds. Resort is right on a fantastic beach. Minus: The Kaanapali resorts (not just the Westins) are all across the road from sewage facilities. When the wind blows toward the resorts. . . not a pleasant smell.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Forresterpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNanea, Guest Relations Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 3 weeks ago

Aloha Forresterpdx

Mahalo for taking the time to share your experience with us. I am glad that you enjoyed your vacation so thoroughly. Although, it is unfortunate that it was not perfect. Please accept my sincere apologies for the smell that occurred during your stay. Upon return please reach out to a front office manager to assist you, so that we may place your villa in an ideal location.

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great experience at this property. The facilities were very family friendly. The location was right on the beach. The property thought of every detail providing chairs and towels and many more items you could use at the beach or the pool. But most outstanding of all was the service, especially from Sii, Tom and their crew of security staff. On the day of checkout I forgot my passports in the room safe and didn't realize until I had arrived at the airport check in counter. I called the property and Sii from security quickly drove the passports to us which was a 45 min drive away allowing us to make our flight on time. All this was after Sii had finished his shift already so this was on his own time. This really shows how much the property and staff care about their guests and how willing they are to help to ensure their guests have the best experience possible.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Derek L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNanea, Guest Relations Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 3 weeks ago

Aloha Derek L

Mahalo for sharing your experience with us and mahalo for your five bubble review! It is great to hear that you had a wonderful time while staying with us and that you had such nice interactions with Sii and Tom and the Security Department and that they were able to assist you. Upon return please reach out to a guest services manager to assist with your next stay. See you next year!

A hui hou!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My husband and I truly enjoyed our time at The Beautiful Westin Nanea Ocean Villas.
King at the front desk checked us in and he is genuinely kind, thoughtful and goes over and beyond! He even gave us a card and had written very kind words as we had just experienced a devastating loss. This meant so much to us. Thank you King for being extremely kind to us! You made our stay such a blessed one!

The room was amazing and the property is beautiful! Beautiful Pool, Nice Workout room, kind and helpful staff, great breakfast buffet, EVERYTHING was spectacular! Thank you so much!
We Will Return again!

Date of stay: September 2018
Trip type: Travelled as a couple
Thank NorthStar67189302075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNanea, Guest Relations Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Aloha NorthStar67189302075

Mahalo for sharing your experience with us and mahalo for your five bubble review! It is great to hear that you had a wonderful time while staying with us. And an extra mahalo for your kind words in relation to King, I know that he will be overjoyed by your graciousness. Upon return please reach out to a guest services manager to assist with your next stay. See you next year!

A hui hou!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

If you have the opportunity to stay in this Westin Villa then do it! Absolutely loved everything about this place. We stayed in a two bedroom villa and it was amazing. Just as comfy as being home. The staff is great and helpful. There are beautiful pools to use and the Lanai’s are so roomy. I will def go back over and over.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Mauigirl_001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNanea, Guest Relations Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Aloha Mauigirl_001

Mahalo for sharing your experience with us and mahalo for your five bubble review! It is great to hear that you had a wonderful time while staying with us. Upon return please reach out to a guest services manager to assist with your next stay. See you next year!

A hui hou!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

an improvement over westin ka’anapali north and south

restaurant not that great
better at north and south properties

fitness center excellent

and the beach does t allow umbrellas so you have to go to another beach

excellent for families as there are a lot of kids

i feel they need more signed to keep people from surrounding the turtles
they state they are eco friendly, this would be a good add

sunsets are great at this location

Date of stay: November 2018
Trip type: Travelled as a couple
Thank jilld179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNanea, Guest Relations Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Aloha Jill D

Mahalo for taking the time to share your experience with us. I am glad that you enjoyed your vacation so thoroughly. Although, it is unfortunate that it was not perfect. I will pass along your suggestion for signage to my engineering leaders and I will also share your feedback regarding our restaurants with my food and beverage team. Upon return please reach out to a front office manager to assist with your stay.

Mahalo

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