We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$544
US$446
Hotels.com
View Deal
  • Free Wifi
  • Pool
Free cancellation until 26/07
US$512
US$488
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
US$468
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Free cancellation until 25/07
US$351
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 25/07
US$374
US$363
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Royal Lahaina Resort(Lahaina)(Great Value!)
Free cancellation until 25/07
US$478
US$399
Booking.com
View Deal
  • Pool
  • Beachfront
US$477
US$434
Priceline
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
US$1 381
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Aston at Papakea Resort(Lahaina)(Great Value!)
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (717)
Filter reviews
717 results
Traveller rating
495
137
62
12
11
Traveller type
Time of year
LanguageAll languages
495
137
62
12
11
Show reviews that mention
All reviewsmauka makaiphotography sessioncultural centerbedroom villapool barresort viewmaster bathroomfull kitchenparking garagephoto shootbeautiful resorttimeshare resorttime sharekids clubsister propertygreat place for familiesthe entire resort
Filter
Updating list...
49 - 54 of 717 reviews
Reviewed 3 weeks ago via mobile

Lovely property that is well kept and friendly. Rooms are spacious. Kitchens are equipped enough so that we could cook breakfast, lunch and dinner most of the time. The beach is awesome with good snorkeling steps from your guest rooms. Saw sea turtles each of the trips we made to snorkel. Activity sheets are given out at check-in including events at Westin South. The online version of activities did not match the hand out. Took advantage of yoga and core work with Dom on ocean lawn in the morning. Excellent trainer who offered pointers that will impact my future workouts.
The Poke bowl at the pool bar was excellent- flavor, fish quality and wow, tempura fried avocado. Bartenders at pool bar made some tasty drinks but couldn’t handle special requests well; and could really work on their hospitality skills. Happy hour drink menu is confusing. Features Patron and Basil-Hayden Bourbon but when asked for Manhatten bartender suggested the price would be double the happy hour price. Awkward. The juice from the soda gun at the bar takes away from the quality of their Bar program. Some fresh is used.

Used grilling stations numerous times. All worked well but no grill brushes are available. The grills are well cleaned each morning.

Restaurant was tasty and service was well executed.
Sunning area by the two plunge pools is quiet and a great place to chill. The main pool offers more energy.

We really enjoyed being at the Westin for our family vacation and would return again.
Maui was so lovely, thank you Westin!

Stayed: June 2018, travelled with family
Thank Marc D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago

Aloha Marc D,

Mahalo for your kind words and thank you for taking the time to share your experience with us. We are thrilled to hear that you were so satisfied with your stay, and that you were impressed with your experience. We are pleased that you were also able to see our lovely honu (sea turtle) and that you enjoyed the poke bowl from Inu Pool Bar. Although, it is unfortunate that your stay was less than perfect. I will pass along your concerns to each corresponding department in hopes that improvements can be made. Thank you again for your feedback and we look forward to welcoming you back to our Westin Nanea ‘ohana.

Mahalo,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I wish that there was 50 stars to give this place. I can't speak highly enough about my experience here. I was put in contact by a friend with the Manager of the hotel, his name is Glen. I told Glen that I was traveling with my family and that we would be celebrating some very special occasions while on the island. He went ABOVE and BEYOND for us! He took the time to walk the entire property with us and teach us the Hawaiian culture. He made sure that everyone we were dealing with knew that it was a special occasion. Every staff member we dealt with from valet, to check in, to even our server at breakfast was sooooo friendly and kind. Part of the celebration was a surprise and they took the time to make sure the surprise wasn't ruined and helped me plan every last detail to perfection. We felt so special from every single person that worked at this hotel. Everyone from Cesar the manager and our server Lucky, every staff member made our trip so incredible. Between the kind staff and the beautiful resort every detail of this trip made me want to up and move to the Westin Nanea. We are forever guests there now and I have never had anyone in customer service make us feel more special than the people at this hotel. HIGHLY RECOMMENDED!

Room Tip: ocean view
  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Briana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago

Aloha Briana M!

Mahalo for your gracious words. All of us here at The Westin Nanea 'Ohana are pleased that you chose to stay with us to celebrate your special occasion and that you were so satisfied with your experience. And your kindness and consideration that you have put into your review is both thoughtful and touching. I know that Glenn and Cesar and Lucky and all of the staff at Nanea will be overjoyed when I share your feedback with them. You are now part of our Nanea 'ohana, and we are so happy to know that we built a lasting impression. Return very soon so that you may experience more of The Westin Nanea and the beautiful island of Maui.

Malama pono and a hui hou!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Our family recently spent a week at the Westin Nanea Ocean Villas. While the resort itself is lovely, we were disappointed to see that all the restaurants, pool bar, and the on-site Starbucks were serving drinks with plastic straws. There is a big push to stop using plastic straws because they end up in the environment and are extremely harmful (especially to sea life.) Every other restaurant that we visited on Maui provided paper straws. Please switch over!

Stayed: June 2018, travelled with family
Thank abbyb245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago

Aloha abbyb245,

Mahalo for your kind words and thank you for taking the time to share your experience with us. That being said, we are saddened to hear your stay was not to your complete satisfaction. Please accept our sincere apologies for the shortcomings at our restaurant in regards to our usage of plastic straws. Your experience and concerns are important to us and I will be forwarding your feedback to the food and beverage department. Thank you for your review and we look forward to welcoming you back in the future.

Malama pono

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We just wrapped up an amazing stay at the Westin Nanea in Kaanapali on Maui.

We arrived at the property around 12:30 am as our flight had been delayed out of San Francisco (allowing us to watch the Golden State Warriors close out the NBA finals against the Cavs ... AWESOME!).

We were warmly greeted by Ivah at the front desk, who had already figured out who we were, and had everything prepared so the check in process was seamless and quick. Ivah then walked with us to make sure we were headed in the right direction towards our room. Ivah is a wonderful ambassador for the Nanea!

We stayed in a large ocean-view, two-bedroom, two-bath unit which was stunningly beautiful ... and actually had a wide direct view of the ocean.

The next day we stopped by the concierge desk where Morgan, who I believe grew up in Maui, helped us out. He was easy going, and quickly figured out we were regular visitors to Maui so he spent his time focusing on the newer and more unknown activities and restaurants. Although we didn’t make it, we are anxious to try the Tin Roof restaurant in Kahului the next time we visit. It was great having Morgan’s local perspective, which he generously shared.

Beautiful property and facilities, warm and helpful people, and definitely a place we will be visiting again!

The “Air” Family!

  • Stayed: June 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank gjow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Aloha gjow!

Mahalo nui loa for your kind words. We are so happy to hear about your wonderful interactions with two of our most valuable Nanea associates; I will be sure to inform both Ivah and Morgan. On behalf of our entire staff, I would like to thank you for sharing your experience with other travelers. Your recommendation is truly priceless to us. Please let us know when you will be returning as we look forward to welcoming you back to your home away from home.

A hui hou! (Until we meet again)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I read a few bad reviews about this place and was a little hesitant. We booked through Costco travel and it came highly recommended. This place exceeded our expectation. We were booked in a 2 bed, 2 bath resort view but when we arrived at the check in counter, the gentleman upgraded us to a three bed ocean view villas at no extra cost! It was so spacious with all the amenities. In addition to the dinner and silverware, it came with your basic pots, frying pans, can opener, full size coffee maker, etc but it also came with coffee, sugar, salt, pepper, tea as well as dis washing detergent, washing detergent, dish washing detergent and dryer sheets.

They provided us with an option to have the room cleaned every day or if we skipped a day, they gave us a free breakfast voucher for the buffet. Their policy is that they will clean every two days. Since we were there for 6 days, we got four breakfast vouchers.

They also rent out workout clothes for $5 if you don't want to over pack your luggage.
The have towels for the pool/beach as well as beach chairs. It is of higher quality and standard than their sister property next door. If we return to Maui, we will be staying here.

They have outdoor grills you can use anytime to cook food if you want to stay in to eat.

The last thing that was great about this property is they have a private villa they will let you use to shower and change after spending the day at the beach/pool on your last day of your stay. Our flight didn't leave until 10:30pm so we spend the day on the property enjoying ourselves. They have us a card for the parking garage to go in and out during the day plus towels to use. We rented a gazebo/cabana for the day for our family of 6 and worked out perfect.

Room Tip: Ask if you can get an upgrade when you arrive.
  • Stayed: June 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Lillian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Aloha Lillian S,

Mahalo for your comments and feedback regarding your recent stay with us and for your five bubble review. We are thrilled that you had a wonderful time and experienced all our resort has to offer. Thank you for your kind words regarding your customer service, on property amenities, and our location. We are glad you enjoyed your experience and we look forward to your return soon!

Mahalo nui loa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews