Although this was easy to book and the condo was as updated as shown in the photos, we had major issues that made our stay terrible. I read the reviews on this site prior to arriving and called the rental office to be certain that the a/c had been fixed. I was assured that the unit had been replaced and was now quiet. It was so loud that we couldn't use it at all the first night. To make matters worse, the only other cooling element, the fan, was so loud past the first setting that we had to turn that off as well. The vertical blinds covering the glass door and windows were broken, so we could never completely shut out the light. There were only a couple of broken slats, but it made a big difference and I never felt that we got complete privacy other than in the bathroom.
The next day we called the rental agency to report these issues, mostly because ants had shown up by then, trailing up the wall alongside the stove and from somewhere in the bathroom vanity. It was horrifying to have to throw out any food, even in containers, that was in the kitchen. Ants were in EVERYTHING. We resorted to putting everything in the fridge or using the table across from the kitchen counter. By the time anybody could come out, it was our final day. An exterminator came to address the bugs and the a/c was supposed to be fixed as well, but nobody was available to come out. The fan was supposedly "fixed", but still as loud as it had been the entire time. We gave up and turned it off, endured the horribly loud a/c unit that night, and avoided the plethora of ants trailing out of the bathroom and up the kitchen wall. When I called the rental agency, I was told that we were probably seeing more ants because they were coming out to die. The woman was curt and not very gracious when I explained my frustration about the a/c unit being so loud when I was assured before our stay that it had been repaired.
Overall, this may be a beautiful condo, but the negatives far outweighed the positives. If you decide to rent it, I would ask to see in writing that all of the mentioned issues have been resolved. If not for those things, this would have been a much more relaxing stay.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Bedding & mattresses|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|