When they came they noticed ants on the outside stairs, they told their son, "no big deal". We numerous times told them to please call us with any questions or concerns. I never heard anything about ants, my Wife, Jette, does not think they even mentioned it to her until they left. They said they had not taken out their kitchen compost for 4 DAYS !! They said they forgot where we told them the outside compost bin was. They did not call us, just let it sit inside the house, in the tropics for 4 days.
The Chalet was not 'Infested', there were ants in the kitchen in a row, not all over everything. There were some ants upstairs because the unusually heavy rains had flooded their outside nests. A day after these people left, we had all the ants gone. If they had let us know, we would have REMOVED THE COMPOST, wiped up the line of ants, put soap water in the cracks and baited with boric acid, solving the problem. We could easily have followed up, checking in several times a day while they were out. Unlike hotels, we never enter a guests dwelling unless they ask us to, we totally respect their privacy. If informed, we would come in as many times as necessary. Don't tell us after you leave and then use words like 'Infest'. We are one property back from one of the few pristine bays left on Maui. We do not spray poisons around the house, all over the grounds, like the corporate hotels and condos do, which just runs into the ocean, where even minusule amounts destroy the coral and marine life. We respect the land, have some respect for us.