Be careful, Sonesta Travel Pass looks good, but they have a lot of gotchas in their fine print. I booked and stayed at Royal Sonesta Kauai, stayed a week and received no points, no qualifying stays, nothing. My error was booking through a third party travel agent. They also advertise that they have the “Rest Rate Available”, but when I asked them about matching the third party booking rate before booking, they said they could not do that. Certainly their reservation system does not have the “Best Rate Available.”
After the stay, I asked why I received no points and they read the fine print in the terms and conditions. If you want to participate in this program, be sure you read the fine print and do not believe the bold plain language advertisements.
For me, I will focus on a different loyalty program.More
- Free Wifi
- Free parking