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Reviewed 4 March 2018

Everything apart from the recommendations from the concierge was amazing. The rooms, food, and other things were great, but I'll get to the details later with those topics. The concierge was my number one problem during my stay. The concierge simply would recommend companies that did horrible jobs and didn't provide good service at all. When we asked what to do on a Friday night when we didn't have any plans, he told us to go snorkeling with manta rays. During this time, the tide was up and the waves were huge. We went out with a company that had no skill or smarts whatsoever and our two children along with their cousins were almost crushed by a boat.

My room was actually supposed nothing special, just a plain room with a single bed, and a coach. But when we actually stepped into our room, we realized it was so much more than that. The bed had a comfortable mattress, and silky smooth sheets. However, the highlight wasn't the bed, it was the view. We could see the restaurant, beach, pool, and everything else there was to admire.

Apart from the room, the food was amazing as well. A restaurant with food that you could charge to your room was only a few floors down. Although, it was my choice not to order room service because I hadn't thought of it at the time, however I'm sure it would have been just as good.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank DonutBear P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Waikoloa Marriott is in a great location with lots of fun things to do. The resort is beautiful and has some great pools. The beach isn’t the greatest because of all the rocks in the water. There are very nice shopping areas around the resort as well.

Stayed: October 2017, travelled as a couple
Thank MBAF174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Very nice hotel. Happy staff. Good breakfast. Great pools. Great ocean beach. Just watch out on room assignments. Some rooms overlook big roofs. But could be less cost. There is a charge to park. Shop and stores very close. Many restaurants near by. Lots if kids around. All kids we encountered were very very well behaved and fun to be around. Two hour drive to volcano park. Long way. 1/2 hour to airport. Overall ... nice vacation spot. Just watch out for the roof views. Unless roof is ok.

Stayed: March 2018, travelled as a couple
Thank rherbold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Fabulous location , great rooms , beautiful beaches and super staff - We were lucky enough to have 6 nights here and we don’t have a bad thing to say - wouldn’t hesitate to recommend this Marriott to anyone looking for a big island hotel

Stayed: March 2018, travelled as a couple
Thank X1701HKjamess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2018

We stayed here for 5 days and was not disappointed, from arriving to check in was friendly and helpful and very informative. The resort was magnificent and well equipped and right on the beach. Breakfast was included in our room rate and the buffet had a great range of food and was fresh and tasty. Wait staff were helpful and lovely. Would stay here again in a heartbeat.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Angie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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