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“Lunch visit”

Bella Italia Bristol Cribbs Causeway
Price range: US$9 - US$21
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Bella Italia have over 100 Italian restaurants across the UK serving pizza, pasta, Italian classics and more, made with ingredients from Italian-family producers.
Reviewed 28 June 2018 via mobile

KC gave us excellent service on a lunch visit to this restaurant today. By herself, busy, but all smiles. Couldnt fault the food, delicious.

Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 - 47 of 497 reviews

Reviewed 27 June 2018

Me and my mother went after going to the Vue cinema, it was at 4pm and was extremely hot, we were told we were not allowed to sit outside as there was only one waiter and a fly problem. We ended up just sitting outside as we were the only customers there and did not see the reason as a valid one.

The bruschetta was under whelming but the Traditional Lasagne and the Marco Polo pizza was amazing. The Sicilian Lemon “Cheesecake” was extremley over pwoered with Lemon and we couldn't eat it and the Framenti just tasted like cooking oil.

Really not impressed

    • Value
    • Service
    • Food
1  Thank Jazzman231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Love the attitude and vibes Anisa bring us on this beautiful Sunday lunch! The service was quick and print, we got all we need. Great company with Anise, giving all the park cheese we need. Super quick arrival, only 10 minutes and there it is our hot pizza and pasta. When you get here, Anise is the one to serve you a fantastic dining session.

Thank thegarethman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Hung out with a few lads from church here and the guys made us feel very welcome. In particular Anisa was a most generous host and sorted us out with all the Parmesan a man could need. Top notch!

Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

Came as a family of six, asked to be seated outside but apparently this was not allowed. Took around an hour for food to arrive, starters where small, Mains were okay nothing special and desserts bearable. Although understaffed, poor service and looked like lack of any proper management, maybe some training is needed.

1  Thank jamiemL3382KY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BI Guest Experi... S, Guest Relations Manager at Bella Italia Bristol Cribbs Causeway, responded to this reviewResponded 5 July 2018

Hiya Jamie,

Thanks for your review, we appreciate your feedback.

Here at Bella we pride ourselves on attentive, personalised and accurate service. Our team strive to deliver this service and deliver dishes to a perfect order and pace during every shift. We are sorry that this wasn’t the case during your meal and that something went wrong that affected our usual service standards. No one should have to wait so long for their plates !

If you would like to follow this up with us directly, please contact us at social@bellaitalia.co.uk with a copy of your review.

We hope we get a second chance in the near future to prove to you and your taste buds that we are Bella than the rest!

Ciao for now

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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