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Reviewed 11 March 2021 via mobile

Stayed here for a quick family visit. Staff was extremely accommodating considering the pandemic environment we are living in. Parking and checking in was a breeze. Room was ready so they graciously allowed an early check in. Room was spotless and spacious. Large TV with HBO GO and Netflix as options along with the cable. Comfortable beds. We used the pool area with our children a few times, which was also pristine.

Location was fine for us. You're a short drive down to the Lake of 5-10 minutes, and there are many food and store options a short distance from the hotel. It was convenient for me that my gym was right around the corner.

Staff always greeted us with a courteous smile. My son also left some stuffed animals that are important to him in our room that after a single phone call were being shipped to us.

The staff deserves a round of applause and I more than feel like I got my money's worth. Highly recommend

Date of stay: March 2021
Trip type: Travelled with family
Thank zacharyb892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina Fierros, General Manager at Fairfield Inn & Suites by Marriott Lake Geneva, responded to this reviewResponded 13 April 2021

We are so grateful for your kind words and your 5-star review! We smile from ear to ear when our guests arrive and have a great experience with us. We can't wait to see you again and provide you with outstanding service soon! Thank you!

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Reviewed 1 March 2021 via mobile

Clean, convenient, friendly, accommodating. Comfortable beds, we actually called to get the brand of mattress and ordered one for home (Serta Perfect Sleeper). Nice small gym, big showers, quality bath products.

Jake is the best, so helpful and kind.

Date of stay: November 2020
Trip type: Travelled with friends
Thank suezqz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina Fierros, General Manager at Fairfield Inn & Suites by Marriott Lake Geneva, responded to this reviewResponded 13 April 2021

Thank you for your excellent review! We never get tired of hearing about how happy our guests are! We are glad you loved our staff, our beds, our showers and our gym. We are thrilled to hear about the mattress purchase! Come back soon and tell us all about it!

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Reviewed 27 February 2021 via mobile

Jake (front desk) is an outstanding employee, who made things right.

My girlfriend and I were due to arrive at the Fairfield Inn and Suites in Lake Geneva. The purpose of our trip was to see the ice castles this evening. We had just finished packing our car about 10 minutes ago and were about to set out for Lake Geneva when we received the email that the ice castles were closed for tonight. We called and spoke with Jake at the Fairfield Inn. He was able to give us a full refund in spite of the delayed notice (we were due to check in later today)

We are so appreciative of his kindness and ability to make things right for us. We can assure you we will be staying at the Fairfield Inn and Suites sooner than later the next time we make plans to visit Lake Geneva

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank RTRJAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2021 via mobile

this is the best and only hotel you should choose when coming to lake geneva. The staff (especially Tina), Jake, and Rosie do such a great job doing everything they can to make their customers happy. 10/10

Date of stay: February 2021
Trip type: Travelled solo
Thank N8784HBalir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina Fierros, General Manager at Fairfield Inn & Suites by Marriott Lake Geneva, responded to this reviewResponded 13 April 2021

Thank you for your stellar review! Tina, Rosie and Jake are the best! We are so glad you had a great experience with us and can't wait to see you again! You are the reason we love our jobs!

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Reviewed 13 February 2021 via mobile

This was a impromptu stay at the Fairfield Lake Geneva. Me and me friends had passes to see the ice castles which were amazing btw! We knew we would be partaking in some responsible drinking lol. So we decided to book the Fairfield. We arrived to a seemingly brand new hotel. It was super clean and very inviting in the lobby. The GM Tina checked us in and she was very helpful and smiles all the time. She checked us in promptly and we went to our room. It was clean and there was a note sayin e extra steps they take in all it COVID clean. The beds were very comfortable and the shower pressure was awesome which is a big deal to me at a hotel. The suite shop was full stocked and had bottled cocktails which is a bonus. I would recommend this hotel to anyone who is coming to lake Geneva. I’m about 40 min away and would come back again for another weekend getaway. Can’t wait for summer when the water activities start. I’ll be back!

Date of stay: February 2021
Trip type: Travelled with friends
Thank Travelbuddy022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina Fierros, General Manager at Fairfield Inn & Suites by Marriott Lake Geneva, responded to this reviewResponded 13 April 2021

Thank you for your generous 5-star review! We are pleased as rum punch that you had a great experience here. We love it when our guests are happy! Come back and see us soon! Cheers!

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