Room overlooking the lake was incredible (Junior Suite). Staff always friendly and helpful. Dining options were awesome. Spa was just what I needed. I can't say enough about this resort. Had "an AMAZING time".More
- Free Wifi
- Free parking
Room overlooking the lake was incredible (Junior Suite). Staff always friendly and helpful. Dining options were awesome. Spa was just what I needed. I can't say enough about this resort. Had "an AMAZING time".MoreShow less
What a fantastic endorsement for our hotel! Thank you so much for sharing these very kind words regarding our team. We are thrilled that you had such a wonderful time and we truly can't wait to welcome you again when your travels bring you back to Lake Geneva!
Room had no operating heat / air conditioning. Offered us a space heater!! In the am space heaters were seen in the doorways of many rooms. The refrigerator worked but so noisy we had to unplug to get some sleep. Facility overall was nice but dated. Would likely not stay here again.
We are so sorry your recent getaway is not what you were hoping for. We apologize that your room temperature was not comfortable for you. You deserve to be 100% comfortable during your stay, and we can understand your frustration. If there is anything further we can do for you, please don't hesitate to reach out.
This property exemplifies a home away from home. It’s warm, personable atmosphere that has so much room it’s hard to imagine until you see it for yourself. The food at the Chop House was amazing. The best bone-in ribeye I have ever eaten. I can’t wait to return and see the remodel that’s about to be finished. It doesn’t matter if you come here in business or pleasure it’s a down to earth wonderful place!
Thank you for sharing the love! What wonderful feedback and we are just as excited as you are for the renovations to be complete. Thank you so much from all of us at Grand Geneva.
The staff was so amazing. They brought me a microwave so I was able to eat the food I packed. Everything was so clean and safe. Met with friends and the stay was so relaxing I could of stayed forever. Thank you
We would have loved to host you forever! Thank you for highlighting the wonderful service provided by our team. We are thrilled you were able to relax and meet up with friends during your recent experience. We hope you can join us again soon.
Exceeded our expectations. It has been many years since I have been here but the resort and the service has been upgraded. Everyone is very attentive. There is a lot to do in and around the resort. We were kept busy all weekend while our kids was in a dance competition. Excellent venue for a convention.
Wow, you made our day! We are beyond excited that we could exceed your expectations. Thank you for sharing the rave reviews, and we hope your group will be back for another competition again soon.
I have been going to the Grand Geneva for over 25 years. I have fantastic memories as a kid roaming the expansive hallways, and enjoying time with my family and friends. Now in my 30's, I still enjoy roaming those same halls and taking in the amazing views and architecture.
I do agree there are some areas that could use some TLC but I am not quick to use the word "out dated". The Grand Geneva has a style and charm that I believe is timeless.
We visited the weekend before the remodeling of the Lobby Lounge and Grand Cafe. We had dinner at the Grand Cafe and really enjoyed the ambiance and food. Before checking out we had our coffees and breakfast (plus a bloody mary) in the Lobby Lounge and said goodbye.
The Grand Geneva is an amazing destination always worth visiting and we are very excited to return and see what they have done!
We can't wait to welcome you back! Thanks for being such a loyal guest over the last 25 years. It is memories like yours that make our job so special. We love creating the memories and hearing about all of the memories! Thank you so much for taking the time to share your feedback.