We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
15 people are viewing this hotel
Booking.com
US$286
View deal
Free cancellation until 21/06/24
Reserve now, pay at stay
Priceline
US$286
View deal
Free cancellation until 21/06/24
Hurb
US$356
US$274
View deal
SAVE US$82
Free cancellation until 21/06/24
Hotels.comUS$286
Expedia.comUS$286
Trip.comUS$356
View all 18 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Nearby Hotels
Reviews (2 753)
Filter reviews
2 753 results
Traveller rating
1 651
543
262
170
127
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1 651
543
262
170
127
Show reviews that mention
All reviews chop house golf course grand geneva bathroom mirror playboy club junior suite lobby bar get away grounds are beautiful fire pit ski hill fitness center great golf christmas decorations the main lodge steam room water park
Selected filters
Filter
Updating list...
11 - 16 of 2 753 reviews
Reviewed 29 April 2021

This property exemplifies a home away from home. It’s warm, personable atmosphere that has so much room it’s hard to imagine until you see it for yourself. The food at the Chop House was amazing. The best bone-in ribeye I have ever eaten. I can’t wait to return and see the remodel that’s about to be finished. It doesn’t matter if you come here in business or pleasure it’s a down to earth wonderful place!

Date of stay: April 2021
Trip type: Travelled on business
Thank johnmI8244KK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa, responded to this reviewResponded 29 April 2021

Thank you for sharing the love! What wonderful feedback and we are just as excited as you are for the renovations to be complete. Thank you so much from all of us at Grand Geneva.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2021

The staff was so amazing. They brought me a microwave so I was able to eat the food I packed. Everything was so clean and safe. Met with friends and the stay was so relaxing I could of stayed forever. Thank you

Date of stay: April 2021
Trip type: Travelled with friends
Thank Mobile700224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa, responded to this reviewResponded 29 April 2021

We would have loved to host you forever! Thank you for highlighting the wonderful service provided by our team. We are thrilled you were able to relax and meet up with friends during your recent experience. We hope you can join us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2021

Exceeded our expectations. It has been many years since I have been here but the resort and the service has been upgraded. Everyone is very attentive. There is a lot to do in and around the resort. We were kept busy all weekend while our kids was in a dance competition. Excellent venue for a convention.

Date of stay: April 2021
    • Location
    • Rooms
    • Service
Thank jtjf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa, responded to this reviewResponded 29 April 2021

Wow, you made our day! We are beyond excited that we could exceed your expectations. Thank you for sharing the rave reviews, and we hope your group will be back for another competition again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2021

I have been going to the Grand Geneva for over 25 years. I have fantastic memories as a kid roaming the expansive hallways, and enjoying time with my family and friends. Now in my 30's, I still enjoy roaming those same halls and taking in the amazing views and architecture.

I do agree there are some areas that could use some TLC but I am not quick to use the word "out dated". The Grand Geneva has a style and charm that I believe is timeless.

We visited the weekend before the remodeling of the Lobby Lounge and Grand Cafe. We had dinner at the Grand Cafe and really enjoyed the ambiance and food. Before checking out we had our coffees and breakfast (plus a bloody mary) in the Lobby Lounge and said goodbye.

The Grand Geneva is an amazing destination always worth visiting and we are very excited to return and see what they have done!

Room tip: Lake View rooms are worth it
Date of stay: April 2021
    • Value
    • Location
    • Service
Thank marcusaW7779TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa, responded to this reviewResponded 29 April 2021

We can't wait to welcome you back! Thanks for being such a loyal guest over the last 25 years. It is memories like yours that make our job so special. We love creating the memories and hearing about all of the memories! Thank you so much for taking the time to share your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2021

Stayed there for one night for a birthday. First, the good: The setting and views are wonderful. The food & service at ChopHouse was exceptional. I would rate these very highly.

However, there are some major drawbacks here. First, there was little social distancing and almost no one trying to enforce it. Lots of people in the lobby and in dining areas with no masks. There was a wedding party with no one wearing masks. And there was an actual dance club/floor in the bar area crammed with dancers with no masks. In any of these areas, I never saw any staff even attempt to enforce their own stated Covid policies. Definitely a super spreader resort.

Second, the rooms were old and dated with very low ceilings and definitely in need of renovations. Nothing very unpleasant, but nothing that makes you think that this is a high-end resort. Also, the rooms were very hot at night even with the thermostat at it's lowest setting, so it was hard to get any sleep.

Finally, for such a large resort, there were really limited dining options for breakfast/lunch unless you wanted to eat at a buffet with tons of unmasked guests looking over the food! Also, for a resort in that setting, I was very surprised to see the complete lack of outdoor dining spaces. We would have loved to sit outside for a nice meal and enjoy the views, but there was no place for it.

For a highly rated, highly priced resort, these issues were hard to overcome and I doubt we'll be going there again.

Room tip: We were in building 4 on the 3rd floor facing the lake/course and the view was awesome
Date of stay: April 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Xphila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa, responded to this reviewResponded 20 April 2021

We are so sorry to hear that your recent experience was not what you were hoping for. We are happy to share, we are in the process of some renovations that include additional outdoor dining spaces. We do offer outdoor dining seasonally at Links Bar & Grill, Geneva ChopHouse, and the Pool Bar, and soon we will have outdoor dining available at the Grand Cafe too. If there is anything we can do to earn you back as our guest, please don't hesitate to reach out.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews