No concierge service to guide you on a first time stay, wish there was more online guidance at the Snowshoe web page. This unit had ok view not of slopes. The sofa bed could not be used at all. The mattress felt like bare wire to the touch, so couldn't pull out. Good thing there were only 2 of us.
Things to pack not mentioned. Hair dryer or you will have to rent if they have one, dish soap and scrubber for handwashing pots. If you someone in your group cannot walk alot ask for a unit closer to the elevators(well on this holiday only one worked). Also note only cell service is AT&T and wi-fi reception isn't great.
Overall nice facility but for the money spent not impressed.
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