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Amber T

The worst.

1.0 of 5 bubblesReviewed 31 Jul 2024
The hotel smells like reefer. The pool was unavailable. My key card was turned off during our visit even though we were not leaving that day. I waited 30 min for front desk clerk. Even though I called the phone. Now I keep getting sent to voice mail when I try and complain.
Date of stay: July 2024
Trip type: Travelled with family
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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5 - 10 of 487 reviews
Reviewed 13 July 2024

This was great for the price and location. Food was good and all the staff was pleasurable to be around

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank overon125348
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2024

I was traveling from Myrtle Beach to Pennsylvania with my family of 12. We stopped halfway at Mount. Hope West Virginia days in and had reservations for three rooms. We checked in, went to the rooms and immediately checked out. All three rooms were roach infested. They were all over the bed walls doors, we demanded a refund I still haven’t received it all that they said they processed it and were there three other people left totally disgusting and will be reporting to the West Virginia Department of health

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lkatek407019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2024

Was given dirty room it was an all around bad experience my family and I had to stay because of being relocated the staff were unpleasant didn't accommodate was told" u get what u paid for"

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Brooklynmom1981
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2024

I don't often leave negative reviews on a property, but I feel obligated to let people know what to expect at this hotel. My first clue was the drive up to the building. This building needs some major facelifts. It looks rundown. It didn't get much better when I got inside. The carpets in the hallways were so dirty! I would have liked to not stay there, but I had prepaid for the room, so I was stuck with it. The first room they gave me had a refrigerator that was making an annoying thunking sound, and I knew I wouldn't be able to sleep there. It was also on the second floor, and I had a couple of suitcases and a cooler with me. There was no elevator. While I could have gotten it up the stairs, it would have been a challenge. I went back down to reception and requested a room on the first floor, and one without the annoying refrigerator sound. I had to change my room type from king to two queens, but this was fine. Where do I begin on the room's flaws? There was so much black mold in the bathtub that I was afraid to take a shower in it. There were stains on the box springs cover and chairs. The television and the coffee maker didn't work. I kept expecting the host from hotel hell to come through the door at any moment. Believe me, they could use his input. The hotel served breakfast, and I went down the next morning. The coffee was fine, but the only options for breakfast were instant oatmeal, cereal and toast. No thanks. I will say that the staff was very friendly and accommodating, which is the reason I gave the property two stars.

Room tip: The property is not being cleaned properly, and the TV and coffee maker were broken. Terrible breakfast.
Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Notes88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2024

This days in is a dump. Don’t let your pets stay here. The hallways smell of mold and the bathtubs are unusable, even as a shower. Don’t put your feet in them

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pauldnutter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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