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Reviewed 5 May 2021 via mobile

This place was very quiet very clean very sanitized right on the river such a serene feeling just a relaxing place I was there for my sons wedding and it was a great place to be very professional people very accommodating I will definitely stay there again

Date of stay: May 2021
Trip type: Travelled with family
Thank Cindy K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tiffany White, Guest Services / Front Office at Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila, responded to this reviewResponded 11 May 2021

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Tiffany

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2021

Just finished a few days stay at this location. Try to stay focus on facts and give it a fair review. First impression, received a text message that morning about check in time is 4pm local time. Then there was a line of people to check in, social distance was practiced. We have Hilton honor Diamond level membership, was not recognized at check in which is odd as we have been for 10 plus years.
There is not "diamond" member parking either. The parking lot space is very limited with the amount of guest they have. Very interestingly, the front entrance, a square box with painted white. There were at least 2 "no parking" signs when we arrived. Parking was definitely a struggle especially arrived at night time.
There is a small creek directly next to the hotel and a train track, our room is the building next to it. It was very noisy especially at night time. You can hear the train clearly through the nights, very annoying.
Due to Covid 19, they only provide full service every Mondays. All other times, guest is told to toss their dirty towels and trash right outside the door. Guest also require to go to the front desk for your own supplies. Most mornings, whoever was sitting behind the desk seems to be annoy when we inquire for help. Maybe create a better system? We are also annoy as a guest to have to come to the office for everything.
Staff are hit or miss, most have no emotions, not friendly.
Hotel is a a great location, about 10mins from the airport. In general, we did not feel very well rested or welcome. Very annoy at the not enough space for parking, staff engagements, our room was dated. There is a sign on the front desk that this hotel is own by some other company then Hilton and operated by another company. Maybe that's the reason why it is not Hilton standard? Breakfast is in a paperbox, their decor of the front lobby is modern. Also, it is a smoking facility, staff and guest can smoke right outside those chairs of the front.

Date of stay: April 2021
    • Value
    • Sleep Quality
    • Service
1  Thank Run_ar0und
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Janina Ligaya, Sales at Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila, responded to this reviewResponded 23 April 2021

Hello,

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Diamond Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Thank you again and we hope you will consider staying with us in the future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2021

From the ease of contactless check in and entering the room using the app on my phone, all of the COVID protections, helpful and friendly staff and the large suites with full kitchen and living/dining space this Homewood Suites made me feel very safe and comfortable.

Date of stay: March 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank RickBinder
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lakisha S, Guest Services / Front Office at Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila, responded to this reviewResponded 5 April 2021

Rick,
Thank you for taking the time to share this wonderful review and also recognizing the efforts of our team members! We will share your feedback with our team and we look forward to your visit in the future.

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Reviewed 30 November 2020

My wife and I stayed here for a weekend as we celebrated our wedding anniversary near Seattle. I discreetly communicated with the hotel that we were celebrating our anniversary. The staff at the hotel did not disappoint. They gave some extra goodies in our room and both Mike and especially Janina showed us a great time. They recommended restaurants nearby and told us which ones are still providing indoor/outdoor dining. The room was awesome with a full kitchen and a full set of dishes. The room was clean, and you could tell and smell that it had been disinfected.
Between the awesome service and the great rooms, I will definitely be staying here again.

Date of stay: November 2020
    • Rooms
    • Cleanliness
    • Service
Thank Pilotmichaeln
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Desirae Portillo, Other at Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila, responded to this reviewResponded 2 December 2020

Michael,
We are so happy your weekend turned out so great! Mike and Janina will be pleased to hear this news. Thank you for staying and for taking the time to submit this reveiw as well. We can't wait to welcome you home again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2020 via mobile

Our family if 5 LOVED our 8 minute stay from SEATAC! The staff was great(Tiffany you ROCK!) and it was close to a FABULOUS mall with UNICONE Japanese crepes! We loved the trees and bike trail right behind the building and felt SAFE(it’s nestled in a small business office park)We are still very Hilton loyal...THANKS!

Date of stay: September 2020
Trip type: Travelled with family
Thank homeschoolhappy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Desirae Portillo, Other at Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila, responded to this reviewResponded 5 October 2020

Homeschoolhappy,

Thank you for taking the time to review your stay with us. We hope to see all again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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