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Reviewed 7 July 2021

I would like to start out by saying the staff are VERY nice and friendly, but....this property is horrible. It's in the absolute worst location. There is a homeless encampment about 50 yards or less away from the hotel. Just behind the hotel they are using drugs and doing all sorts of other things (needles on sidewalk, liquor bottles and beer cans everywhere). Homeless walking through the property grounds and have to be chased off on a regular basis. The general areas of the hotel are not clean at all. Floors are very dirty. Just a quick vacuum twice a day would clean it right up. Tables in general area covered in all sorts of food crumbs all day (observed). Parking lot literally smelled like human feces. Couldn't even walk down the street with my family due to major security concerns. Pool area was clean. Just clean the hotel and that would help tremendously. Room was better than the general areas. I feel bad writing this review since the staff were so nice, but it was that bad. Homeless were shooting off fireworks until 2am. They were the "cannon" type fireworks that sound like a mortar round is going off outside your room. Unfortunately, until the homeless situation is dealt with it won't get any better.

Date of stay: July 2021
    • Sleep Quality
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Thank W4639XIkevinw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager, Owner at La Quinta Inn & Suites by Wyndham Tacoma - Seattle, responded to this reviewResponded 13 July 2021

Thank you for taking the time to write a review about us. I apologize that you did not have a pleasant experience here. Please ask for a Manager in the future so that we can fix the problem and prevent any future occurrences. We hope to see you back again in the future, safe travels. K.Hansen

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Reviewed 1 July 2021

I was fortunate to get a room during heat wave. Very pleased to find such a nice hotel with clean room and excellent staff! Front desk ladies were very friendly and patient (even with the heat!). And, great place to bring my dog as they have nice area to take pets out. Also, kids really enjoyed the pool. I would recommend this facility.

Date of stay: June 2021
Thank Tacoma2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager, Owner at La Quinta Inn & Suites by Wyndham Tacoma - Seattle, responded to this reviewResponded 13 July 2021

Thank you so much for taking the time to tell us about your experience! I am so glad you were able to cool off at our pool in that hot weather we had! Thank you for staying with us. We hope to see you back again soon!
K.Hansen

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Reviewed 19 May 2021

Phone customer service rep and the hotel customer service rep information needs to match. Especially for payment information. Also the price isn’t worth what you get like location and breakfast. It was bagged

Date of stay: May 2021
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Review collected in partnership with this hotel
Thank Shaunym2341
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager, Owner at La Quinta Inn & Suites by Wyndham Tacoma - Seattle, responded to this reviewResponded 27 May 2021

Thank you for taking the time to provide us with your feedback. We are hoping to add more to our breakfast selection as our State continues to open back up and move into phase 3. Our rates change daily depending on the demand of the hotel. We hope to see you back, safe travels.
K.Hansen - Assistant General Manager

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Reviewed 2 May 2021

Friendly staff, clean rooms and common areas...excellent security. Very good attention to covid protocols. It was convenient to HWY 5, the Tacoma Dome and other locations in Seattle.
Very good food in the attached restaurant.

Date of stay: April 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank dmcarty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager, Owner at La Quinta Inn & Suites by Wyndham Tacoma - Seattle, responded to this reviewResponded 5 May 2021

Thank you for the kind review! We hope to see you back again soon, safe travels!
K.Hansen - AGM

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Reviewed 27 April 2021

We stayed at this hotel to attend the Tacoma Kennel Club Dog Show at the Dome and it is very close to the Dome and was very clean. The room was great, the staff were extremely friendly and helpful. I have rarely had such friendly staff at a hotel and they went out of their way to accommodate all the dogs as there were several there for the show. The restaurant had great food and the lawn next to the hotel for the dogs was very nice. They had great security and overall we were very happy with this hotel.

Date of stay: April 2021
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Review collected in partnership with this hotel
1  Thank 785lorraines
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager, Owner at La Quinta Inn & Suites by Wyndham Tacoma - Seattle, responded to this reviewResponded 5 May 2021

You made my day! Thank you for the great review! I will pass along your feedback to the staff!
We hope to see you back again soon, safe travels!
K.Hansen - AGM

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