Great place to stay with plenty of amenities to stay busy! Highly recommend this place to anyone!! Staff is extremely friendly and willing to help at every turn!!
I booked at the Conlonies of Williamsburg. But was sent a new address 2 weeks prior to the date of arrival. I should have doubled checked because the 2nd address was not what we booked. It sent us to Williamsburg Plantation. I sent a email to the owner (who might I add, Colonies of Williamsburg and Williamsburg Plantation had no idea who he was) Odd! about the switch and stated "
"Andrea, it's at Williamsburg plantation. Depending on availability I place vacationers between The Colonies at Williamsburg and Williamsburg plantation. Same ownership. Same amenities and activities just different furnishings". I can tell you it is not the same furnishings, amenities etc!
I feel that it was very sneaky to not send the name of the facility and just the address. I booked this location for a reason. Not that our stay was horrible, but the original location we booked, Colonies of Williamsburg was updated and had a really nice pool area for our kids. Williamsburg Plantation was very dated, kind of dirty (bugs/ants in room). Our washer and dryer on our floor did not work. One of the hairdryers made an awful noise and the jets in the bathtub did not work. When I reported these things one the first day to the registration desk, all they said was ok. They made no attempt to even fix these items. The pool was big, but not as cool as I promised my kids it would be at the first place. Overall, we still had a nice vacation however, double check what you are booking and confirm addresses. Location is great to all the major attractions.
We stayed here during Thanksgiving Week 2016 and enjoyed it very much. We had both a first floor 2-bedroom unit with full kitchen, plus the unit directly overhead, also a 2 bedroom unit with kitchen (except this kitchen did not have a stove). We were lucky that Nick was able to arrange to have both units together, as it was a great convenience for our family. Both units were spacious and clean. The kitchen was sufficiently equipped to do Thanksgiving dinner for 6. There was a patio for the first floor unit and a balcony for the second floor unit. I would note that these units are located within a timeshare community (Williamsburg Plantation), and there was some encouragement to join their timeshare presentations, but we declined and were not hassled. The employees on the check-in/check-out desk were friendly and helpful -- there was some confusion on their end about the check-in and check-out dates, but these were resolved without much difficulty. The resort grounds are spacious and lovely. The location is convenient and made a good base for our activities in the Williamsburg area. Please note that not all units are pet-friendly, and such units may not be available for your stay. In fact, we saw very few dogs being walked during our stay, which makes me think there are not many pet friendly units.
This is our second time staying here and both trips were wonderful! The accommodations are great, the staff is friendly and helpful, and the location is perfect for Busch Gardens and Water Country. Even if you can"t make it to the parks, the hotel has plenty of activities to keep you entertained and our children love the pool.
We can't wait to come back next year!!!
Was worried about the placing being as good as the pictures since the price was such a good deal, but could not have been happier. The place was just like the pictures and the staff was very responsive. Only had a few minor problems (dishwasher was not cleaning right, ran out of dishwasher soap, comforters had individual sections where the stuffing was only in one section) each time we called the staff showed up in just a few minutes and fixed the problem. The dishwasher problem was not discovered until the evening and they still sent someone there that evening and fixed it so we could do our dishes still that night. Place was very clean and looked almost like new. Very close to all the attractions and even closer to many restaurants, shops, He gave us his cell phone number and told us to call him if there were any problems. He even e-mailed us once or twice while on vacation to make sure everything was ok. Would definitely stay here again and recommend this to family and friends.
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