The folks at Atkinson were good to work with. Check in/out was fast and the people were friendly. The condo could have been in better shape and cleaned better. We had to clean the kitchen when we arrived because someone spilled something (or threw-up) all over the cabinets and the smell was horrible. After that, we were fine until it started raining. The roof leaked and we placed a can under the leak and contacted Atkinson. They sent someone over the next day, but they are not responsible for this kind of repair and contacted the condo association. We just placed the bucket under it anytime it rained!
Other than that, the place was fine. We had a good vacation and would stay at Playa Rana again!
Atkinson said they would have sent someone over to clean had we call them when we checked in. Maybe we should have, but we took care of it ourselves.
Also, the modem was not plugged into anything so there was no wi-fi in the condo. We managed to pick up another signal in the building, so you can hook up in 314.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|
|Friends getaway||Families with young children|