Recently went to a Birthday party there. They had three separate parties going on. Not one of these parties made the adults purchase wrist bands. Whereas at my granddaughters party everyone including the adults had to buy a wrists and. Almost counseling the cost. Seems unfair.....very disappointed.
Hi! I am so sorry that your birthday party experience was not what you expected. We do require all parties with over 25 guests to purchase wristbands for additional guests at the discounted rate of $3 per person. The maximum charge for this is typically $30 as our party room capacity is around 35 guests. Our party staff members are usually very good about explaining this to the party host. It sounds as if there was some miscommunication and I greatly apologize. I do hope that your granddaughter had a nice time visiting the animals at the party.